100
NPS
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YouScience
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About YouScience's Brand
Our goal is to provide opportunity for all, right now. YouScience was created to help answer some of life’s biggest questions: “Why am I learning this?” and “What do I want to be when I grow up?” From the initial conception as an innovative aptitude and career discovery tool to our 2020 merger with Precision Exams to incorporate industry-recognized certifications, we’ve revolutionized the way students, educators, and employers view talent and possibility. We instill hope, purpose, and direction by connecting natural talent, skills, and knowledge with in-demand education pathways and careers. Join us to help find the makers, doers, artists, and thinkers who will help solve the problems of tomorrow.
YouScience NPS
YouScience's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether YouScience's customers would recommend using the product based on a scale of -100 to 100.
YouScience Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
YouScience NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 100 | Nov 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Consumer vs. Employees
YouScience scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of YouScience would recommend the brand to a friend. ENPS measures how likely YouScience employees would recommend working at YouScience to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
