2
NPS
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Zameen.com
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About Zameen.com's Brand
Provider of real estate portals in Pakistan. The company operates online property platforms which enables buyers and sellers to invest, buy, sell, or rent properties.
Brand at a Glance
73%
Customer Loyalty
3.9/5
Product Quality
3.3/5
Pricing
3.5/5
Customer Service
Zameen.com NPS
Zameen.com's Net Promoter Score (NPS) is a 2 with 43% Promoters, 16% Passives, and 41% Detractors. Net Promoter Score tracks whether Zameen.com's customers would recommend using the product based on a scale of -100 to 100.
Zameen.com Overall NPS
| 43% | Promoters |
|---|---|
| 16% | Passives |
| 41% | Detractors |
Zameen.com NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 6 | Aug 2022 | 6 |
Oct 2022 10 | Oct 2022 | 10 |
Nov 2022 4 | Nov 2022 | 4 |
Dec 2022 12 | Dec 2022 | 12 |
Mar 2023 7 | Mar 2023 | 7 |
Jun 2023 4 | Jun 2023 | 4 |
Jul 2023 0 | Jul 2023 | 0 |
Apr 2024 -5 | Apr 2024 | -5 |
May 2024 -4 | May 2024 | -4 |
Aug 2025 0 | Aug 2025 | 0 |
Jun 2026 3 | Jun 2026 | 3 |
Jul 2026 2 | Jul 2026 | 2 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Zameen.com NPS by Gender
Female customers rated Zameen.com's NPS 17 points higher than Male customers.
Male
-17
Zameen.com's NPS was rated -17 by Male customers on Comparably.
33%
Promoters
17%
Passives
50%
Detractors
Female
0
Zameen.com's NPS was rated by Female customers on Comparably.
50%
Promoters
0%
Passives
50%
Detractors
Zameen.com NPS by Ethnicity
Zameen.com's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander -75 | Asian or Pacific Islander | -75 |
Other 60 | Other | 60 |
Zameen.com NPS by Age
Zameen.com's NPS was rated 0 points by customers ages 18-25 on Comparably.
Zameen.com NPS by Usage
Zameen.com's NPS was rated the highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -20 | Less than 1 Year | -20 |
1 to 2 Years 25 | 1 to 2 Years | 25 |
Zameen.com Customer Reviews
Out of the 2 Zameen.com customer reviews 1 was positive and 1 was constructive. Zameen.com customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Zameen.com Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Zameen.com users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Zameen.com Customer Loyalty Score by Gender
Female customers rated Zameen.com's Customer Loyalty score 45% higher than Male customers.
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Male
55%
Yes
Female
100%
Yes
Zameen.com Customer Loyalty Score by Ethnicity
Zameen.com's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Zameen.com.
78
out of 100
Asian or Pacific Islander
82
out of 100
Other
Zameen.com Customer Loyalty Score by Age
Zameen.com's Customer Loyalty score was rated 64% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Zameen.com.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 64% | 18-25 | 64% |
Zameen.com Customer Loyalty Score by Usage
Zameen.com's Customer Loyalty score was rated the highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Zameen.com Customer Loyalty Score by Industry
Zameen.com's Customer Loyalty score was rated 55% by Tech industry customers.
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Zameen.com Product Quality
3.9/5
Zameen.com has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Zameen.com Product Information
Zameen.com’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Zameen.com's product the highest.
- Website
- www.zameen.com
- Company Size
- 201-500 Employees
Quick Insights into Zameen.com Product Quality
Zameen.com's Product Quality score was rated highest by Other customers, and rated lowest by customers who have used Zameen.com's products/services for Less than 1 Year.
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Ranked Zameen.com Product Quality the Highest
Ranked Zameen.com Product Quality the Lowest
Zameen.com Product Quality Score by Gender
Female customers rated Zameen.com's Product Quality score 0.6 stars higher than Male customers.
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Male
3.9/5
Female
4.5/5
Zameen.com Product Quality Score by Ethnicity
Zameen.com's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Zameen.com.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Other 4.8 | Other | 4.8 |
Zameen.com Product Quality Score by Age
Zameen.com's Product Quality score was rated 4.4 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Zameen.com.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.4 | 18-25 | 4.4 |
Zameen.com Product Quality Score by Usage
Zameen.com's Product Quality score was rated the highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Zameen.com Product Quality Score by Industry
Zameen.com's Product Quality score was rated 4.7 stars by Tech industry customers.
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Zameen.com Pricing
Zameen.com ROI & Value For Money
3.3/5
Zameen.com has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Zameen.com's overall ROI score rated by its users and customers.
Zameen.com Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Zameen.com ROI
Zameen.com's ROI score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.
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Ranked Zameen.com ROI the Highest
Ranked Zameen.com ROI the Lowest
Zameen.com ROI Score by Gender
Female customers rated Zameen.com's ROI score 0.5 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Zameen.com.
Male
3/5
Female
3.5/5
Zameen.com ROI Score by Ethnicity
Zameen.com's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Zameen.com.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 2.5 | Asian or Pacific Islander | 2.5 |
Other 4.3 | Other | 4.3 |
Zameen.com ROI Score by Age
Zameen.com's ROI score was rated 3.7 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Zameen.com.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.7 | 18-25 | 3.7 |
Zameen.com ROI Score by Usage
Zameen.com's ROI score was rated the highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Zameen.com ROI Score by Industry
Zameen.com's ROI score was rated 4.2 stars by Tech industry customers.
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Zameen.com Customer Satisfaction (CSAT)
Zameen.com Customer Satisfaction (CSAT) Score
75 / 100
Zameen.com has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
32%
Satisfied
43%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Zameen.com Customer Satisfaction
Zameen.com's Customer Satisfaction score was rated highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Zameen.com's Customer Satisfaction.
Ranked Zameen.com Customer Satisfaction the Highest
Ranked Zameen.com Customer Satisfaction the Lowest
Zameen.com Customer Satisfaction Score by Gender
Female customers rated Zameen.com's Customer Satisfaction score 33 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Zameen.com.
67 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 0% | |
Very Dissatisfied | 17% |
100 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 50% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Zameen.com Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Zameen.com's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.
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75 / 100
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Zameen.com's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Zameen.com.
100 / 100
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Zameen.com Customer Satisfaction Score by Age
Zameen.com's Customer Satisfaction score was rated 100 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Zameen.com.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% |
Zameen.com Customer Satisfaction Score by Usage
Zameen.com's Customer Satisfaction score was rated the highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Zameen.com Customer Satisfaction Score by Industry
Zameen.com's Customer Satisfaction score was rated 100 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Zameen.com Customer Satisfaction Score by Industry",
"text": "Zameen.com's Customer Satisfaction score was rated 100 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Zameen.com's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Zameen.com Customer Service
3.5/5
Zameen.com has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zameen.com's overall Customer Service score rated by its users and customers.
About Zameen.com's Customer Service
Address
Pakistan
Website
www.zameen.com
Quick Insights into Zameen.com Customer Service
Zameen.com's Customer Service score was rated highest by Other customers, and rated lowest by customers who have used Zameen.com's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Zameen.com's Customer Service score.
Ranked Zameen.com Customer Service the Highest
Ranked Zameen.com Customer Service the Lowest
Zameen.com Customer Service Score by Gender
Zameen.com's Customer Service score was rated 3.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Zameen.com.
Male
3.5/5
Female
3.5/5
Zameen.com Customer Service Score by Ethnicity
Zameen.com's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Zameen.com.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 3.2 | Asian or Pacific Islander | 3.2 |
Other 4.3 | Other | 4.3 |
Zameen.com Customer Service Score by Age
Zameen.com's Customer Service score was rated 3.7 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Zameen.com.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.7 | 18-25 | 3.7 |
Zameen.com Customer Service Score by Usage
Zameen.com's Customer Service score was rated the highest by customers who have used Zameen.com's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Zameen.com Customer Service Score by Industry
Zameen.com's Customer Service score was rated 4.2 stars by Tech industry customers.
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Zameen.com as an Employer
4.3/5
Zameen.com has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Zameen.com scored a 2 for Net Promoter Score and a 40 for Employee Net Promoter Score. NPS gauges how likely a customer of Zameen.com would recommend the brand to a friend. ENPS measures how likely Zameen.com employees would recommend working at Zameen.com to a friend.
Net Promoter Score
2
NPS Score
| 43% | Promoters |
|---|---|
| 16% | Passive |
| 41% | Detractors |
Employee Net Promoter Score
40
eNPS Score
| 64% | Promoters |
|---|---|
| 12% | Passive |
| 24% | Detractors |
