68
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
zkipster
Marketing or Exec? Claim Your Free Account
About zkipster's Brand
Guest list management software for live, virtual, and hybrid events. Trusted by global brands and organizations for custom online invitations, contactless guest check-in, real-time event capacity management, and more.
Brand at a Glance
4.3/5
Product Quality
4.1/5
Pricing
5/5
Customer Service
zkipster NPS
zkipster's Net Promoter Score (NPS) is a 68 with 81% Promoters, 6% Passives, and 13% Detractors. Net Promoter Score tracks whether zkipster's customers would recommend using the product based on a scale of -100 to 100.
zkipster Overall NPS
| 81% | Promoters |
|---|---|
| 6% | Passives |
| 13% | Detractors |
zkipster NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 69 | Aug 2020 | 69 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
zkipster Product Quality
4.3/5
zkipster has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock zkipster's overall Product Quality score rated by its users and customers.
zkipster Product Information
zkipster serves markets in the United States, Asia, Europe, Australia, Canada, and Germany. zkipster supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
zkipster’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.zkipster.com
- Company Size
- 11-50 Employees
Industry
Tech
Content
Media
Mobile App
Languages Supported
English
Product Type
Event Check In Software
zkipster Pricing
zkipster ROI & Value For Money
4.1/5
zkipster has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock zkipster's overall ROI score rated by its users and customers.
zkipster Pricing Plans
zkipster has a pricing structure that accommodates small, medium, and large businesses.
Who Uses zkipster?
Small Businesses
Medium Businesses
Large Enterprises
zkipster Customer Service
5/5
zkipster has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock zkipster's overall Customer Service score rated by its users and customers.
About zkipster's Customer Service
Address
22 Bahnhofstrasse, Zurich 8001 Switzerland
Website
http://www.zkipster.com
Phone Number
9175124665
zkipster's Social Links
Consumer vs. Employees
zkipster scored a 68 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of zkipster would recommend the brand to a friend. ENPS measures how likely zkipster employees would recommend working at zkipster to a friend.
Net Promoter Score
68
NPS Score
| 81% | Promoters |
|---|---|
| 6% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
