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About Zoomph's Brand

Zoomph is a social analytics platform that transforms digital marketing with real-time streaming analytics data.

Brand at a Glance

5/5
Product Quality
5/5
Pricing

Zoomph NPS

Zoomph's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Zoomph's customers would recommend using the product based on a scale of -100 to 100.

Zoomph Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Zoomph Overall NPS

Zoomph NPS Trend

-100
-50
0
50
100
Aug 2020
100
Aug 2020100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Zoomph Product Quality

5/5

Zoomph has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Zoomph Product Information

Zoomph serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Zoomph supports iOS and Web devices and offers products for medium and large sized businesses.

Zoomph’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://zoomph.com/
Company Size
1-10 Employees

Industry

Tech
Analytics
Enterprise
SaaS

Languages Supported

English

Product Type

Customer Experience Software
Social Media Marketing Software
Brand Management Software
Social Networking Software
Social Media Analytics Tools Software

Zoomph Pricing

Zoomph ROI & Value For Money

5/5

Zoomph has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Zoomph Pricing Plans

Zoomph has a pricing structure that accommodates medium and large businesses.

Who Uses Zoomph?

Medium Businesses
Large Enterprises

Global Ranking Snapshot

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