100
NPS
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Zynstra
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About Zynstra's Brand
Provider of cloud-managed server appliances. The company provides small to medium-sized businesses remotely managed, enterprise class information technology on a pay-as-you-go and per-user basis.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Zynstra NPS
Zynstra's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Zynstra's customers would recommend using the product based on a scale of -100 to 100.
Zynstra Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Zynstra NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Zynstra Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Zynstra users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Zynstra Product Quality
5/5
Zynstra has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zynstra's overall Product Quality score rated by its users and customers.
Zynstra Product Information
Zynstra’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.zynstra.com
- Company Size
- 11-50 Employees
Zynstra Pricing
Zynstra ROI & Value For Money
5/5
Zynstra has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zynstra's overall ROI score rated by its users and customers.
Zynstra Customer Service
5/5
Zynstra has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Zynstra's overall Customer Service score rated by its users and customers.
About Zynstra's Customer Service
Address
Bath Innovation Centre, Bath, BA1 1UD United Kingdom
Website
www.zynstra.com
