[24]7 Inc. Competitors | Comparably
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[24]7 Inc. Claimed Company
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EMPLOYEE
PARTICIPANTS
56
TOTAL
RATINGS
434
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[24]7 Inc. Competitors

[24]7 Inc. competitors include Alorica, iQor, Convergys, LivePerson and SMART FIX COMPANY, LLC. [24]7 Inc. ranks 1st in Product Quality Score on Comparably vs its competitors. See below how [24]7 Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
4th
Diversity Rank
5th
Product Quality
1st
NPS Rank
4th
Pricing Rank
1st
Customer Service
1st

See [24]7 Inc. Culture vs Competitors:

[24]7 Inc. Competitors
RankCompanyScore
1Alorica77
2iQor67
3[24]7 Inc.67
4Convergys64
5LivePerson60

[24]7 Inc. Competitors at a Glance

CEO Ratings Comparison

[24]7 Inc. CEO Score Ranks 2nd

37 Employees at [24]7 Inc. rate PV Kannan a 78 out of 100, which ranks them 2nd below Alorica's CEO,Mike Clifton and Max Schwendner. Last rating was months ago.

  1. 1st
    Mike Clifton and Max Schwendner Alorica's CEO
    Mike Clifton and Max Schwendner
    Alorica
    79
    out of 100

    2497 Employees at Alorica rate Mike Clifton and Max Schwendner a 79 out of 100, which ranks them 1st out of [24]7 Inc. competitors. Last rating was 3 days ago.

  2. 2nd
    PV Kannan [24]7 Inc. CEO
    PV Kannan
    [24]7 Inc.
    78
    out of 100
  3. 3rd
    Gary Praznik iQor's CEO
    Gary Praznik
    iQor
    71
    out of 100

    349 Employees at iQor rate Gary Praznik a 71 out of 100, which ranks them 3rd out of [24]7 Inc. competitors. Last rating was a month ago.

  4. 4th
    Andrea Ayers Convergys' CEO
    Andrea Ayers
    Convergys
    66
    out of 100

    80 Employees at Convergys rate Andrea Ayers a 66 out of 100, which ranks them 4th out of [24]7 Inc. competitors. Last rating was months ago.

  5. 5th
    Robert LoCascio LivePerson's CEO
    Robert LoCascio
    LivePerson
    54
    out of 100

    50 Employees at LivePerson rate Robert LoCascio a 54 out of 100, which ranks them 5th out of [24]7 Inc. competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Mike Clifton and Max SchwendnerAlorica79
2PV Kannan[24]7 Inc.78
3Gary PraznikiQor71
4Andrea AyersConvergys66
5Robert LoCascioLivePerson54
Product Quality Score Comparison

[24]7 Inc. Ranks 1st in Product Quality Score

4 Customers rate [24]7 Inc. Product Quality Score a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    [24]7 Inc.
    4.2 / 5
  2. 2nd
    Alorica
    4 / 5
  3. 3rd
    iQor
    3.8 / 5
  4. 4th
    LivePerson
    3.6 / 5
  5. 5th
    Convergys
    3.2 / 5
Product Quality Score Comparison
RankCompany Score
1[24]7 Inc.85
2Alorica80
3iQor77
4LivePerson72
5Convergys65
NPS Comparison

[24]7 Inc. Ranks 4th in Net Promoter Score

6 Customers rate [24]7 Inc. Net Promoter Score a 17, which ranks it 4th against its competitors, below LivePerson. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend [24]7 Inc. to a friend?”.

  1. 1st
    iQor
    33
  2. 2nd
    Alorica
    25
  3. 3rd
    LivePerson
    19
  4. 4th
    [24]7 Inc.
    17
  5. 5th
    Convergys
    -34
NPS Comparison
RankCompany Score
1iQor33
2Alorica25
3LivePerson19
4[24]7 Inc.17
5Convergys-34
Pricing Score Comparison

[24]7 Inc. Ranks 1st in Pricing Score

4 Customers rate [24]7 Inc. Pricing Score a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    [24]7 Inc.
    4.2 / 5
  2. 2nd
    Alorica
    3.9 / 5
  3. 3rd
    iQor
    3.8 / 5
  4. 4th
    LivePerson
    3.6 / 5
  5. 5th
    Convergys
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1[24]7 Inc.84
2Alorica78
3iQor76
4LivePerson73
5Convergys63
Customer Service Comparison

[24]7 Inc. Ranks 1st in Customer Service

3 Customers rate [24]7 Inc. Customer Service a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    [24]7 Inc.
    4.1 / 5
  2. 2nd
    Alorica
    4 / 5
  3. 3rd
    iQor
    3.8 / 5
  4. 4th
    LivePerson
    3.3 / 5
  5. 5th
    Convergys
    3.2 / 5
Customer Service Comparison
RankCompany Score
1[24]7 Inc.83
2Alorica80
3iQor77
4LivePerson67
5Convergys65
Overall Culture Score Comparison

[24]7 Inc. Ranks 3rd in Overall Culture Score

56 Employees rate [24]7 Inc. Overall Culture a 67/100, which ranks it 3rd against its competitors, below iQor. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Alorica
    77 / 100
  2. 2nd
    iQor
    67 / 100
  3. 3rd
    [24]7 Inc.
    67 / 100
  4. 4th
    Convergys
    64 / 100
  5. 5th
    LivePerson
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1Alorica77
2iQor67
3[24]7 Inc.67
4Convergys64
5LivePerson60
eNPS Comparison

[24]7 Inc. Ranks 2nd in Employee Net Promoter Score

41 Employees rate [24]7 Inc. Employee Net Promoter Score a 8, which ranks it 2nd against its competitors, below Alorica. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at [24]7 Inc. to a friend?”.

  1. 1st
    Alorica
    32
  2. 2nd
    [24]7 Inc.
    8
  3. 3rd
    iQor
    7
  4. 4th
    Convergys
    -7
  5. 5th
    LivePerson
    -23
eNPS Comparison
RankCompany eNPS
1Alorica32
2[24]7 Inc.8
3iQor7
4Convergys-7
5LivePerson-23
Gender Score Comparison

[24]7 Inc. Ranks 4th in Gender Score

7 Employees rate [24]7 Inc. Gender Score a 63/100, which ranks it 4th against its competitors, below Convergys. The Gender Score tracks how positively women rate their experience at [24]7 Inc..

  1. 1st
    Alorica
    76 / 100
  2. 2nd
    iQor
    65 / 100
  3. 3rd
    Convergys
    64 / 100
  4. 4th
    [24]7 Inc.
    63 / 100
  5. 5th
    LivePerson
    59 / 100
Gender Score Comparison
RankCompany Score
1Alorica76
2iQor65
3Convergys64
4[24]7 Inc.63
5LivePerson59
Diversity Score Comparison

[24]7 Inc. Ranks 5th in Diversity Score

9 Employees rate [24]7 Inc. Diversity Score a 51/100, which ranks it 5th against its competitors, below iQor. The Diversity Score tracks how positively diverse employees rate their experience at [24]7 Inc..

  1. 1st
    Alorica
    78 / 100
  2. 2nd
    LivePerson
    70 / 100
  3. 3rd
    TIED
    Convergys
    62 / 100
  4. 3rd
    TIED
    iQor
    62 / 100
  5. 5th
    [24]7 Inc.
    51 / 100
Diversity Score Comparison
RankCompany Score
1Alorica78
2LivePerson70
3Convergys62
3iQor62
5[24]7 Inc.51
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