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1901 Group is a Fantastic 50 company that is ISO 9001:2008 certified and is assessed at CMMI Level 3 for DEV and SVC. read more
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How does 1901 Group measure success and growth in the Customer Support department?
1 Answers from Employees at 1901 Group
- 0Helpful
Who comes up with these questions? Success and growth in the customer support department? 1901 is a CALL CENTER. There is very little growth in the 'customer support department.' Success is diverting blame for the procedures that don't work properly and getting the customer off the phone.
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Recently Asked Questions
- How does 1901 Group measure success and growth in the Customer Support department?
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Recently Answered Questions
- How does 1901 Group measure success and growth in the Customer Support department?
- What skills do you need to be successful in the Customer Support department at 1901 Group?
- How are layoffs handled in the Customer Support department at 1901 Group?
- How are the career growth opportunities on the Customer Support team at 1901 Group?
- What is the onboarding process like at 1901 Group and how long does it last?
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