3 Day Blinds – Need to have an escalation process implemented when Help Tickets are created by clients that have issue's with installation job's. Clients shouldn't have to track down the company representative to get resolutions. HD tickets should be set up with time lines that escalate to senior mgmt.

3 Day Blinds

Interior Design read more

EMPLOYEE PARTICIPANTS: 28

TOTAL RATINGS: 308

CEO: Dave Hall

Need to have an escalation process implemented when Help Tickets are created by clients that have issue's with installation job's. Clients shouldn't have to track down the company representative to get resolutions. HD tickets should be set up with time lines that escalate to senior mgmt.

Other Employee Reviews for 3 Day Blinds

What can this brand most improve?

Service , i stallation, communication and customer care

What can this brand most improve?

be responsive to issues and follow up as you say you will

What can this brand most improve?

3Day Blinds needs to improve their customer service! I have been explaining for the past 6 weeks the need of part to connect the charger for purposes of connecting to the wall outlet for charging. I have sent photos and explained. Furniture/wood floors are damaged from sun since shade wont close.

What can this brand most improve?

Terrible customer service; totally screwed up my order and after 3 months of waiting NOT 3 days the answer you get is thats too bad.

What can this brand most improve?

Customer service and not have sell people tell customers that things can be done at no cost only for customer who has already paid this company 5thousand dollars then to be told they will have to pay to have blinds remove for new windows to be installed and then have blinds put back up

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Need to have an escalation process implemented when Help Tickets are created by clients that have issue's with installation job's. Clients shouldn't have to track down the company representative to get resolutions. HD tickets should be set up with time lines that escalate to senior mgmt.

Other Employee Reviews for 3 Day Blinds

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