FirstBank Culture | Comparably
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FirstBank Claimed Company
FirstBank serves more than 650,000 customers and operates more than 115 locations in Colorado, Arizona, and California. read more
EMPLOYEE
PARTICIPANTS
114
TOTAL
RATINGS
618

FirstBank Company Culture

FirstBank Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

FirstBank CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Jim Reuter FirstBank's CEO
Jim Reuter
88 /100

Diversity at FirstBank

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at FirstBank have rated Meetings, Professional Development, and Team as the highest categories they have scored

Women at FirstBank

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at FirstBank have rated Meetings, CEO Rating, and Leadership as the highest categories they have scored

FirstBank eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

49

FirstBank employees are 49% more likely to recommend FirstBank as a great place to work

65%Promoters
19%Passives
16%Detractors

Working at FirstBank

Working at FirstBank is rated highly by 114 employees, across various culture dimensions. FirstBank employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting FirstBank’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Denver. See below in detail how working at FirstBank was rated by employees.

Overall Company Culture at FirstBank

A

Overall Company Culture at FirstBank is rated A

Last updated months ago

Top
10%

FirstBank ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 114 Employees

View Results
0
20
40
60
80
100
Operations
80
Operations80

FirstBank Employee Reviews

Out of 78 FirstBank employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping FirstBank improve their work culture.

85%
15%
Positive Reviews85%
Constructive Feedback15%

Positive Reviews From FirstBank Employees

  • What are some of the best things about your team?
    We are a family ?
  • What is the best part about your compensation package?
    It comes as at when due.. you don't have to beg or pray for it. And we are given what we deserve
  • What do you like best about the leadership team?
    Everyone is given equal right to contribute and uphold the team's interest...

Constructive Feedback From FirstBank Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I believe first Bank can do well with the payment of salaries for SE's that will make me happy.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    They should be review of salaries at the end of every quarter or twice a year
  • What's going wrong and how can it be improved?
    More watch on high risk customers so as to protect the bank from loss

FirstBank Company Information

FirstBank Company Overview

FirstBank serves more than 650,000 customers and operates more than 115 locations in Colorado, Arizona, and California.

FirstBank Mission, Vision & Values

FirstBank Mission Statement

Our 100-plus year history of independent family ownership allows us to relentlessly focus on our clients’ long-term goals and objectives, as opposed to only focusing on our short-term gains. We commit to providing comprehensive solutions, delivered by locally empowered colleagues who have a passion to exceed client expectations. The growth and prosperity of both our clients and of First Bank will translate directly to the quality of life within the communities we serve. Ultimately, our success is measured by building lifelong relationships, one client and one community at a time!

FirstBank Vision Statement

As one of the nation's largest family owned and led banks, First Bank has enjoyed a legacy of strength, agility and long-term perspective for over 100 years. We will continue to leverage these critical attributes to become one of the finest independent financial service companies in the industry!

FirstBank Values

  • People
  • Teamwork
  • Courage
  • Integrity
  • Passion
  • Purpose
  • Responsibility
Headquarter10403 West Colfax Avenue
Denver, CO
United States of America
Websitewww.firstbanks.com/
Founding Date1963
Tel303-237-5000
Company StatusPublic
StockFRBA

FirstBank Competitors

FirstBank competitors include First Citizens Bank. FirstBank ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how FirstBank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    FirstBank's Logo
    FirstBank
    4.5/5
  2. #2
    First Citizens Bank's Logo
    First Citizens Bank
    4.5/5
  • Culture Video

FirstBank Employees

114 employees at FirstBank have reviewed FirstBank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 114 FirstBank employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at FirstBank are not very pleased with their total compensation at FirstBank, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at FirstBank are pleased with their team. 114 Participants grade the quality of their coworkers a B+. The majority believe the meetings at FirstBank are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at FirstBank believe the environment at FirstBank is positive. Most Participants believe the pace of work at FirstBank is moderate. About 55% of the employees at FirstBank work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at FirstBank are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining FirstBank - Employee Onboarding

The prevailing opinion from Comparably users in Denver about their company is that it was very prepared on their first day. Denver employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

FirstBank KPIs and OKRs

At this moment no FirstBank employees have provided insight into whether or not they clearly understand FirstBank's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

FirstBank CEO & Leadership

FirstBank CEO - Jim Reuter

Jim Reuter FirstBank's CEO
88 /100

Jim’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Denver. FirstBank’s CEO is highly regarded especially by employees identified with Other ethnicities, Caucasian employees, and Male employees. However, African American/Black employees, Female employees, and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to FirstBank’s competitors, Jim Reuter ranks right above First Citizens Bank CEO Frank Holding, Jr.. Under Reuter’s leadership, FirstBank employee respondents are most happy about their Executive Team and the company’s Leadership. Perks And Benefits and Compensation are two areas, according to respondents, where FirstBank could stand to see real improvement.

FirstBank Leadership

The FirstBank Executive Team is rated an “A+” and led by CEO Jim Reuter, SVP Operations Director, Florida Region Sheila Ocasio-Cruz, and VP & USVI Market Manager Dina Perry

  • Jim Reuter  CEO / President

    Jim Reuter CEO / President

    Jim Reuter serves as the CEO / President of FirstBank.

  • Sheila Ocasio-Cruz SVP Operations Director, Florida Region

    Sheila Ocasio-Cruz serves as the SVP Operations Director, Florida Region for FirstBank. Sheila started at FirstBank in... read more

  • Dina Perry VP & USVI Market Manager

    Dina Perry serves as the VP & USVI Market Manager for FirstBank. Dina started at FirstBank in August of 2016. Dina is... read more

  • Sergio Gonzalez AVP, Portfolio Manager Corporate Banking

    Sergio Gonzalez serves as the AVP, Portfolio Manager Corporate Banking for FirstBank Puerto Rico. Sergio started at... read more

  • Martin Cativa SVP Enterprise Architecture

    Martin Cativa serves as the SVP Enterprise Architecture for FirstBank. Martin started at FirstBank in June of 2016.... read more

  • Sandra Rivera Collection Manager-VP

    Sandra Rivera serves as the Collection Manager-VP for First BanCorp. Sandra started at First BanCorp in December of .... read more

  • Alan Robinson Executive Vice President

    Alan Robinson serves as the Executive Vice President of FirstBank. Alan started at FirstBank in March of 1990. Alan... read more

  • Lori Medbery Senior Vice President

    Lori Medbery serves as the Senior Vice President of FirstBank.

  • Todd Vanosdoll Chief Financial Officer

    Todd Vanosdoll serves as the Chief Financial Officer of FirstBank. Todd started at FirstBank in November of 1993. Todd... read more

FirstBank Salaries

How much does FirstBank pay?

How much do people at FirstBank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at FirstBank is $96,129, or $46 per hour, while the estimated median salary is $105,525, or $50 per hour.

At FirstBank, the highest paid job is a Corporate Counsel at $186,487 annually and the lowest is a Desktop Support at $37,000 annually. Average FirstBank salaries by department include: Marketing at $81,247, Admin at $62,805, Design at $106,494, and Operations at $71,602. Half of FirstBank salaries are above $105,525.

27 employees at FirstBank rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 79 ratings) while 24 employees at FirstBank rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 25 ratings).

Salaries contributed from FirstBank employees include job titles like Desktop Support. Comparably data has a total of 2 salary records from FirstBank employees.

Last updated months ago.

1st Percentile
$58k
$58k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$101k
$101k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$217k
$217k67th Percentile
83rd Percentile
$241k
$241k83rd Percentile
100th Percentile
$288k
$288k100th Percentile
$96,129*
Average Compensation
$105,525*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

FirstBank Salaries by City

FirstBank Salaries by Department

Explore FirstBank Salaries

Diversity & Inclusion at FirstBank

Diverse employees at FirstBank score the company 79/100 across various culture categories, placing FirstBank in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at FirstBank across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 85/100
Tenure - 2 to 5 Years
Diverse Employees 81/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

FirstBank Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

FirstBank PTO

FirstBank's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

FirstBank Careers

FirstBank Jobs

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Let FirstBank Know You Want To Work There

Overview of Candidates Interested in FirstBank on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Denver
100%

Frequently Asked Questions regarding FirstBank

What is FirstBank address?

FirstBank location is at 10403 West Colfax Avenue

Who is the CEO of FirstBank?

FirstBank CEO is Jim Reuter, their score by employees is 88

What is FirstBank eNPS?

The eNPS for FirstBank is 49

What is FirstBank revenue?

FirstBank revenue is $39M

What is the salary for Secretary in FirstBank?

Secretary average salary in the US is 53k

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