Solicit, listen to, and act on feedback.
More feedback, more responsiveness, and more progress.
Hire innovative disrupters who are open to feedback from all levels.
Most of the people really want to properly support students, faculty, and staff! We all have to be creative in finding ways to do it well.
It's exhausting to have multiple day long interviews with so many people. I wonder if there's a way to balance the wellbeing of candidates with stakeholder involvement.
Pay people market rate, and don't underpay just because the Harvard name does better at the next job. Given the endowment, the benefits should be above other area schools not behind it.