Kustomer Claimed Company
Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. read more
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Kustomer Retention Score
Kustomer Retention Score
Kustomer is in the Top 15% of similar sized companies in its ability to retain quality employees. 100% of employees would not leave Kustomer if they were offered a job for more money while 57% are excited to go to work each day. Overall, 100% of Kustomer's employees feel the company is doing what it should to retain them. Quality employees are difficult to find which makes retaining them all the more important.
Where This Score Ranks Kustomer's Retention
- TOP15%
In the Top 15% of 2027 Similar Sized Companies on Comparably
- 1st
1st place versus 2 competitors rated on Comparably
100
Jun
100
Apr
100
Dec
96
Dec
92
Jan
A-87 / 100
May
Not Enough Ratings To Show Who Ranks Retention the Highest
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Anonymously rate my experience at KustomerKustomer Retention At a Glance
Kustomer's Retention score is rated an "A-" by 7 employees. The category helps understand Kustomer's focus and commitment to retaining employees in their organization.
Over the past three months, Kustomer's Retention score has remained steady at 87/100. Kustomer ranks in 1st place versus 2 competitors which include Zendesk and LiveHive.
Kustomer's Retention score is in the Top 15% of 2027 similar sized companies (51-200 Employees) on Comparably.
Kustomer's Retention Trendline
- Kustomer89
- Similar Size on Comparably
How Kustomer's Retention Score is Calculated
Do you believe you're paid fairly?
Do you look forward to interacting with your coworkers?
88
out of 100
How would you rate the quality of your coworkers?
Are you typically excited about going to work each day?
How often do you get valuable feedback on how to improve at work?
Do you approve of the job your executive team is doing at your company?
Do Your Company Leaders Do What They Should to Retain You as an Employee?
How secure do you feel your job is at your company?
Do you have a close friend at work?
Would you leave your current job for a 20% raise at a different company?
How often do you socialize with team members outside of work?
Do you feel burnt out at work?
Are you challenged at work?
Would you turn down a job offer today, for slightly more money?
Are you proud to be a part of your company?
Kustomer's Retention Rank Against Similar Sized Companies on Comparably
TOP
15%
Kustomer ranks in the Top 15% of other companies on Comparably with 51-200 Employees for Retention Score.
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