Kustomer Employee Reviews | Comparably
Kustomer Claimed Company
Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
106
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Kustomer Employee Reviews

Out of 6 Kustomer employee reviews, 100% are positive. See below how Kustomer employees enjoy their experience at work.

Briefly describe your overall experience at your company

There aren't any reviews of Kustomer yet.
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What do you like best about the leadership team?

Leadership Reviews

Proven, check. Works harder than anyone else at the company, check. Provides amazing benefits, check. Mentorship, check. The leadership team is driven to make an amazing product, putting customers first.

What does the leadership team need to get better at?

Leadership Reviews

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What is the best part about your compensation package?

Compensation Reviews

Completely covered top-notch health insurance plan, including $0 deductible.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

We're all very close, the culture we've cultivated is conducive to mentorship, teaching and learning from each other, and awesome hangouts. We regularly meet up outside of work. Everyone genuinely wants to keep each other here.

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

The leadership, in particular on engineering, really leads by example. From top to bottom, everyone puts in the work. The company calibrates towards what methods work. We even eat together, pretty much every lunch break.

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

The fact it was a combination is skills assessments, scenario response assessments, amd being told how great the compnay is, made everything feel so smooth and calm.

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Knowing that my impacts are genuinely appreciated. My team has my back. People care about each other here.

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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