Kustomer Competitors | Comparably
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Kustomer Claimed Company
Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
106
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Kustomer Competitors

Kustomer competitors include Zendesk and LiveHive. Kustomer ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Kustomer compares to its competitors with CEO Rankings, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A

See Kustomer Culture vs Competitors:

Kustomer Competitors
RankCompanyScore
1Kustomer86
2Zendesk76
CEO Ratings Comparison

Kustomer's CEO Score Ranks 2nd

4 Employees at Kustomer rate Brad Birnbaum a 75 out of 100, which ranks them 2nd below Zendesk's CEO,Tom Eggemeier. Last rating was months ago.

  1. 1st
    Tom Eggemeier Zendesk's CEO
    Tom Eggemeier
    Zendesk
    75
    out of 100

    286 Employees at Zendesk rate Tom Eggemeier a 75 out of 100, which ranks them 1st out of Kustomer's competitors. Last rating was a month ago.

  2. 2nd
    Brad Birnbaum Kustomer's CEO
    Brad Birnbaum
    Kustomer
    75
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Tom EggemeierZendesk75
2Brad BirnbaumKustomer75
Overall Culture Score Comparison

Kustomer Ranks 1st in Overall Culture Score

7 Employees rate Kustomer's Overall Culture a 86/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Kustomer
    86 / 100
  2. 2nd
    Zendesk
    76 / 100
Overall Culture Score Comparison
RankCompany Score
1Kustomer86
2Zendesk76
eNPS Comparison

Kustomer Ranks 1st in Employee Net Promoter Score

4 Employees rate Kustomer's Employee Net Promoter Score a 50, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Kustomer to a friend?”.

  1. 1st
    Kustomer
    50
  2. 2nd
    Zendesk
    21
eNPS Comparison
RankCompany eNPS
1Kustomer50
2Zendesk21
Gender Score Comparison
Not Enough Ratings To Rank Kustomer
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Diversity Score Comparison
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