Savemart Employee Reviews
Out of 107 Savemart employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Savemart improve their work culture. The Sales team, with 81% positive reviews, reports the best experience at Savemart compared to all other departments at the company.
What does the leadership team need to get better at?
COMMUNICATION. EMPATHY. RESPECT. SMILE. ENGAGE. LOYALTY. and, APPRECIATE. oh yah, THANK YOU- maybe try saying it once in a while.
Figuring out labor for each store
Review from Sales Dept
Being realistic with what can be done
Why do you feel undervalued and what would make you feel better about your compensation?
I have County medical and Dental as I can not afford to pay for my medications when I am only working 24 hours a week. I do not have any knowledge of the stocks or anything like that. I don't use company medical since I can not afford to do so.
After working there for over 33yrs, we need more cost of living raises, these people flippin burgers are soon to be making $5 less than us. There are a lot of journeymen clerks that really work hard, above and beyond. We should be paid for it. Makes it easy not to care..
I have compared my role with the market place and I am substantially below the median, by about 18 - 20%. Adjust compensation upwards, start CPI increases, and have regular merit increases. There is currently no cadence for merit increases and no CPI increases at all.
Medical benefits are not the best. I at times have to pay a lot out of pocket!
The old benefits were much better before all the changes
What do your coworkers need to improve and how could you work together better?
There is only one person in the department so asking about co workers makes no sense. When I do get the opportunity to work with someone we try out best to achieve a common goal. Hard to do when some people do not feel like it is worth the effort. Bring back a full staff .
Majority just need to work harder. Or just work that works too. Teamwork. Or lack thereof, acknowledge each other. Practice Humanity.
Stop all the gossip and focus on the job
Review from Sales Dept
If everybody just worried about themselves and the customers.
What needs to change to make the company culture better?
respect that not all departments make the same kind of sales. Bring back a crew that wants to succeed.!
Show the employees you care about them. Train employees properly from the bottom, promote our future with the company, be a leader/motivator for ALL employees. Morale is bad company wide, Sr. clerks have lost their faith, feel betrayed. Starts from the top, we need new big dogs. Remodel corporate.
Management, from department heads to the actual store manager
Less harassment and more realistic expectations
Showing compassion and setting understandable measurements.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Savemart yet.
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What's going wrong and how can it be improved?
There isn't an understanding from consumers that what you get at a professional bakery is not the same as what you get at a grocery store. We do not have the training or the staff to do elaborate cakes. we try to make them desireable but we are limited in capabilities
Our prices ? They get majority of groceries somewhere cheaper. A lot of customers shop our stores because of the cs we USED to give. NOT ANYMORE. We become part of their family and it was worth paying more for that cs experience. NOT ANYMORE. BRING CUSTOMER SERVICE BACK TO THE STORES. Start there.
Everything, it would take alot of work to fix
The older employees feel theyre privileged and are superior
Much product loss. Terrible customer service
What would you most like to see improved at your company?
A suggestion box for customers and employees so everyone has a voice and can suggest changes or give praise