Pro.com Culture | Comparably
Pro.com makes your home improvement projects easy. We are the last contractor you'll ever need! read more
EMPLOYEE
PARTICIPANTS
25
TOTAL
RATINGS
434

Pro.com Company Culture

Pro.com Culture

This score is derived from employee ratings & reviews
3.5/5
Pro.com's Overall Culture is rated C+

Top Rated Culture Dimensions

Pro.com CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Matt Williams Pro.com's CEO
Matt Williams
81 /100

Diversity at Pro.com

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at Pro.com have rated CEO Rating, Team, and Work Culture as the highest categories they have scored

Women at Pro.com

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Pro.com have rated CEO Rating, Team, and Work Culture as the highest categories they have scored

Pro.com eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

26

Pro.com employees are 26% more likely to recommend Pro.com as a great place to work

43%Promoters
40%Passives
17%Detractors

Working at Pro.com

Working at Pro.com is rated average by 25 employees, across various culture dimensions. Pro.com employees are most satisfied about CEO Rating, Office Culture, and Executive Team categories, putting Pro.com’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Seattle. See below in detail how working at Pro.com was rated by employees.

Overall Company Culture at Pro.com

C+

Overall Company Culture at Pro.com is rated C+

Last updated months ago

Top
50%

Pro.com ranks in the Top 50% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Pro.com Employee Reviews

Out of 43 Pro.com employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Pro.com improve their work culture.

85%
15%
Positive Reviews85%
Constructive Feedback15%

Positive Reviews From Pro.com Employees

  • What did you like most about the interview process?
    their easy questions. very fast
  • What makes you most happy at work?
    my team being helpful to me
  • What is most positive about the culture and environment at your company?
    very independent and reliable always

Constructive Feedback From Pro.com Employees

  • What do your coworkers need to improve and how could you work together better?
    More activities at the office, benefits like parking or lunch
  • What do your coworkers need to improve and how could you work together better?
    Learn how to work as one
  • What does the leadership team need to get better at?
    Needs to provide feedback more often

Pro.com Company Information

Pro.com Company Overview

Pro.com makes your home improvement projects easy. We are the last contractor you'll ever need!

Pro.com was founded in 2013 and its current CEO is Matt Williams. Since its inception 13 years ago, Pro.com has grown to 50 employees.

Pro.com Mission, Vision & Values

Pro.com Mission & Values

At Pro.com, we've made it our mission be to the most convenient and reliable home improvement service. Home improvement is past due for an overhaul and we are leading the way forward. We've built the end-to-end software to ensure every home improvement project goes smoothly. We are obsessed with delighting our customers and we are building a team of exceptional professionals who are experts in their trade, craft and profession.

Headquarter2033 6th Ave Suite 236
Seattle, WA 98121
United States of America
Websitepro.com/
Founding Date2013
Tel(800) 597-4776
Company StatusPrivate
Jobsboards.greenhouse.io/procom
Social Sites

Pro.com Competitors

Pro.com competitors include Com LLC. Pro.com ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Pro.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Com LLC's Logo
    Com LLC
    3.8/5
  2. #2
    Pro.com's Logo
    Pro.com
    3.5/5
  • Culture Video

Pro.com Employees

Pro.com has 50 employees. 25 employees at Pro.com have reviewed Pro.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 25 Pro.com employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Pro.com are generally satisfied with their total compensation at Pro.com, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Pro.com are pleased with their team. 25 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Pro.com are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Pro.com believe the environment at Pro.com is positive. Most Participants believe the pace of work at Pro.com is comfortably fast. About 47% of the employees at Pro.com work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Pro.com are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Pro.com employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Pro.com report the work pace is comfortably fast
Work Pace
A Day in the Life
83% of Pro.com employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pro.com employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
75% of Pro.com employees call their work environment positive
Environment

Joining Pro.com - Employee Onboarding

The prevailing opinion from employees about joining Pro.com is that the company was prepared on their first day. Pro.com employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Pro.com KPIs and OKRs

At Pro.com 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Pro.com's KPIs and OKRs is essential for its success. Out of 6 Pro.com employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Pro.com CEO & Leadership

Pro.com CEO - Matt Williams

Matt Williams Pro.com's CEO
81 /100

Matt’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Seattle. Pro.com’s CEO is highly regarded especially by employees with the company for 1 to 2 Years, employees with 1 to 3 Years experience, and Male employees. However, employees with the company for Less than 1 Year, employees with Over 10 Years experience, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Pro.com’s competitors, Matt Williams ranks right above Com LLC CEO Cole Getzler. Under Williams’s leadership, Pro.com employee respondents are most happy about their Office Culture and the company’s Executive Team. Diversity and Gender are two areas, according to respondents, where Pro.com could stand to see real improvement.

Pro.com Leadership

The Pro.com Executive Team is rated a “B-” and led by CEO Matt Williams, VP of Finance and Admin Ryan Schafer, and Director of Catalog and Pro Advocate David Jochim

  • Matt Williams  CEO / President

    Matt Williams CEO / President

    Matt Williams serves as the CEO / President of Pro.com.

  • Ryan Schafer VP of Finance and Admin

    Ryan Schafer serves as the VP of Finance and Admin of Pro.com. Ryan started at Pro.com in Jan of 2018. Ryan currently... read more

  • David Jochim Director of Catalog and Pro Advocate

    David Jochim serves as the Director of Catalog and Pro Advocate of Pro.com.

  • Rebecca Drejet Head of Construction Operations

    Rebecca Drejet serves as the Head of Construction Operations of Pro.com. Rebecca started at Pro.com in January of 2019.... read more

Diversity & Inclusion at Pro.com

Diverse employees at Pro.com score the company 65/100 across various culture categories, placing Pro.com in the Bottom 25% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pro.com across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 73/100
Tenure - Less Than 1 Year
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Pro.com PTO

Pro.com's PTO and Vacation policy typically gives 15-20 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Pro.com's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Pro.com's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy50%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Pro.com Careers

Pro.com Jobs

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H1B Visa

In 2019, Pro.com applied for 3 H1B visas. Of the work permits applied for, 67% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Pro.com unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Pro.com has a total of 50 employees

3
Total Applied
  • 67% Granted (2 out of 3)
  • 0% Denied ( out of 3)
  • 33% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Pro.com Know You Want To Work There

Overview of Candidates Interested in Pro.com on Comparably

Candidates By Department

HR
100%

Candidates By Location

Los Angeles
100%

Frequently Asked Questions regarding Pro.com

What is Pro.com address?

Pro.com location is at 2033 6th Ave Suite 236

Who is the CEO of Pro.com?

Pro.com CEO is Matt Williams, their score by employees is 81

What is Pro.com eNPS?

The eNPS for Pro.com is 26

How many employees work in Pro.com?

Pro.com has 50 employees

Who are Pro.com competitors?

Pro.com main competitors are Com LLC

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