-13
eNPS Score
Q&A With Homesite Insurance Employees
We're an insurance company that's big on technology. Finding faster and smarter methods of improving how people buy insurance is our jam. Our crew is made up of talented and passionate professionals who aren't afraid to push the envelope. When you work at Homesite, you'll have the opportunity to pursue your creative ideas in an environment that welcomes them.
How employees describe working at Homesite Insurance
Not losing information submitted and have 3 different representatives contact me asking for the same information previously submitted.
Posted 21 days ago
Be honest, train customer service reps to be nicer to the customers
abusive experience so unsatisfying and destabilizing
It's deceptive practices and training employees not to lie
Better customer service in the claims department for starters. Also explain to the homeowner why Homesite insurance decides to strike things off of a earimate from the field adjusters and contractors. Your staff does not get out in the fild and see the actual damages to the customers home.
Q&A With Homesite Insurance Employees
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Should I work at Homesite Insurance?
37% of Homesite Insurance employees would encourage their friends to become coworkers, whereas 13% are neutral and 50% would not recommend working at Homesite Insurance to their friends.
| 37% | Promoters |
|---|---|
| 13% | Passive |
| 50% | Detractors |
