0
NPS
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Open Technology Solutions
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About Open Technology Solutions' Brand
We’re a Credit Union Service Organization (CUSO) and Fintech that builds its own answers through the development of affordable technical solutions that support the goals of financial services businesses.
Open Technology Solutions NPS
Open Technology Solutions's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Open Technology Solutions's customers would recommend using the product based on a scale of -100 to 100.
Open Technology Solutions Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Open Technology Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 0 | Oct 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Open Technology Solutions as an Employer
4.2/5
Open Technology Solutions has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
CEO of Open Technology Solutions
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Open Technology Solutions scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Open Technology Solutions would recommend the brand to a friend. ENPS measures how likely Open Technology Solutions employees would recommend working at Open Technology Solutions to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
