Toll Brothers – Customer Service - issues with subcontractors. Window frames melted. Toll customer service blames reps. Reps blame subs. Customer loses, Only good part of this home was buying it and with the onsite building manager.

Toll Brothers

Toll Brothers build more than homes; they build communities. read more

EMPLOYEE PARTICIPANTS: 115

TOTAL RATINGS: 794

CEO: Douglas Yearley

Customer Service - issues with subcontractors. Window frames melted. Toll customer service blames reps. Reps blame subs. Customer loses, Only good part of this home was buying it and with the onsite building manager.

Other Employee Reviews for Toll Brothers

Briefly describe your overall experience at your company

I love every aspect of new home construction to sales. I love coming to work!

What is the best part about your compensation package?

Ability to purchase Stock options and benefits
Compensation review

Why do you feel undervalued and what would make you feel better about your compensation?

Men make almost double pay.
Compensation review

What is the best part about your compensation package?

The coverage of their health insurance
Compensation review

Briefly describe your overall experience at your company

Meat grinder. Culture of overinflated egos giving themselves pats on the back at the expense of customers. Like all else, money and numbers driven, no empathy.

Rate your company

Toll Brothers – Customer Service - issues with subcontractors. Window frames melted. Toll customer service blames reps. Reps blame subs. Customer loses, Only good part of this home was buying it and with the onsite building manager.

Customer Service - issues with subcontractors. Window frames melted. Toll customer service blames reps. Reps blame subs. Customer loses, Only good part of this home was buying it and with the onsite building manager.

Other Employee Reviews for Toll Brothers

Read Reviews by Category

Browse All Companies