Branch Employee Reviews | Comparably
Branch Claimed Company
Branch is on a mission: To power impactful experiences in the connected world. We build and provide software as a service for enterprise businesses to acquire, retain, and engage their users, delivering linking and measurement solutions across all digital environments for flawless user journeys and foolproof campaign insights. read more
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EMPLOYEE
PARTICIPANTS
350
TOTAL
RATINGS
10411

Branch Employee Reviews

Out of 1613 Branch employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping Branch improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Transparency and the culture they developed

Review from Customer Success Dept

Clear Product vision from leadership

Review from Engineering Dept

Each leader is approachable, friendly and welcoming. I support 3 executives who are very busy but they still take the time to welcome me, and when I have questions, review my needs, explain tools and processes and answer my questions. The Branch culture is strong, and lived everyday!

Not afraid to make difficult decisions for the sake of the company.

Review from Marketing Dept

Transparent and open about all things good and bad.

Review from HR Dept

What does the leadership team need to get better at?

Leadership Reviews

Bringing in revenue and having clear goals to do that

Leadership@Branch has lost its sense of humility as there has been a rapid turnover in the executive team in the past six months. All the focus has shifted to external factors affecting the company which means internal issues are getting neglected for longer durations. There is a need for balance.

Review from Engineering Dept

With the new leadership, there is still a big confusion of what my role is. It is still not 100% clear. Also, their orders are hierarchical which I have not experienced in the past years in Branch. I feel like Branch culture is interrupted.

To improve as a leadership team, it is crucial to focus on developing employees and making them feel invested in the growth and success of the company. Otherwise, employees may be more likely to leave for other roles that offer better opportunities for growth and advancement.

Purge current short-term HR and PeopleOps, and start over. Return to Transparency. Give actual action plan to meet 2023 goals.

Review from Engineering Dept

What is the best part about your compensation package?

Compensation Reviews

Family Health Benefits , 401K

Review from Engineering Dept

The compensation package is one of the best aspect of working for Branch. Benefits are amazing, perks are really fun and the salary very competitive. This package is the best overall I've encountered in my career to date.

The base salary is competitive

Salary, free lunch & working with great people

Review from Marketing Dept

Paid at market rate or above.

Review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

It's not unique to Branch, but unless you are vocal and extroverted, you get ignored by the compensation radar even if you are an extremely high performer. Recognizing quiet performers once every year without the compensation and equity bumps is meaningless and a fast track to attrition.

Review from Engineering Dept

I have a 10% cut from my previous salary.

Better alignment with my industry

when you're a top performer at branch, they tend to overwork you and put a lot on your plate, which doesn't necessarily come with title or pay or exposure increase.

I feel that we are not paid enough for the amount of work we do. Also we have the minimum Annual Leave days. There is no clear guidance for promotion, and promotion is often to those who make a lot of noise, not necessarily those that do the job they have been employed to do.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Easy to reach out and a non-judgmental approach towards any concerns

Review from Customer Success Dept

We are very diverse, yet we all interact with no issue or awkwardness. People say hello and ask how you are doing with a genuine smile. The lunch table is interactive and lively with laughter and conversation. People enjoy each other's company.

Everyone is invested in our goals. I work with very capable and talented individuals.

Review from Marketing Dept

Love my team! I look forward to seeing them when I'm in the office.

Review from HR Dept

Broad network w/ human relationships, Ownerships, cooperation

What do your coworkers need to improve and how could you work together better?

Team Reviews

Less politics, and actually having everyone work towards the same goal.

Hiring optimized for agreeability over skill, and for compliance over leadership so there are multiple leadership and innovation vacuums. Most of HR needs to be purged and entrepreneurial spirit needs to be brought back into the priorities.

Review from Engineering Dept

Too many have never had jobs before, they require a lot of help. Too many are far too sensitive to work effectively.

Be more friendly and not stick to internal cliques

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Flexible work hours and supportive leadership help to stay balanced and avoid burnout.

Review from Customer Success Dept

There's always something going on at Branch. We have strong ERGs with monthly meetings and activities, local office events, motivational gatherings and also fun teambuilding events. We are all busy but we take time to get together and have fun. Our slack channels are buzzing with updates!

Everyone is excited to see each other. We're not afraid to try new things. We celebrate both successes and failures - as long as we learn from them.

Review from Marketing Dept

Everyone working toward a common goal.

Review from HR Dept

Key players can still command enough independence to do what's needed to keep things afloat.

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

Provide an actual plan to hit goals and IPO.

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

Meeting people and getting to know the company better

Review from HR Dept

The interview process was the best one I've ever had. It was organized, well-communicated, and very relevant for the role. They made me feel so welcomed from the very first step in the process.

Review from Customer Success Dept

I enjoyed meeting with people outside of the team I was interviewing to join. While my role doesn't often intersect with software engineers, it was great to hear what they thought of the company/leadership and be able to ask questions about their general experience at Branch.

Doing a sample presentation to gain better understanding of the company's diverse product line

Review from Sales Dept

I liked that they had me present part of the product for the interview process. It shows that they really saw something in me that they liked and found unique.

Review from Business Development Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Branch yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

As long as the work gets done, there’s complete trust in managing the schedule. Ideal for maint

Review from Customer Success Dept

My colleagues are great. I usually learn something new at least once a week and the office perks are pretty awesome :)

My coworkers! We're always working on something new so there is a lot to chat about and be excited about. I love working with my team because we're all very similar in our working styles.

Review from Marketing Dept

Being able to see my team.

Review from HR Dept

Ownerships, authority and industry-leading company

What's going wrong and how can it be improved?

Outlook Reviews

There is no clear direction

HR needs to be purged and restaffed. They're too inter-associated and are trying to bring the culture of their previous employers into the company. They are shockingly devoid of a working knowledge of Engineering organizations and culture. Simply look at who's left Branch in the last 120 days..

Review from Engineering Dept

There is far too much emphasis on acting like a family but calling it other things - collaboration, connectedness, developing relationships. We are here to do a job, not make a family.

Branch needs to continue to develop an exec team of new leaders who bring fresh ideas to the company. Changes so far are great and give me the impression we may be on the right track.

25% annual churn. Salt-lake effect. Ineffectual managers 90% in meetings of the week. Managers watching the charge from afar instead of carrying the flag into battle.

Review from Engineering Dept

What do you like best about your company?

Outlook Reviews

culture values colleagues fast-paced environment

Review from HR Dept

What would you most like to see improved at your company?

Outlook Reviews

Cross-departmental alignment on strategy could be improved.

Review from Marketing Dept
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