86
eNPS Score
Q&A With SendGrid Employees
Every team member at SendGrid is empowered to play their role, stretch themselves, and achieve success together. But we’re not just excited about our jobs—we’re passionate about our craft and the customers we serve everyday.
How employees describe working at SendGrid
My team is hardworking, thoughtful, and collaborative.
Review from Finance Dept
Honesty and a good sense of priorities
Review from IT Dept
the people and their attitude
Review from Engineering Dept
It's been a wonderful experience.
Review from Marketing Dept
As advertised - a values driven culture the empowers success and growth.
What it's like to work at SendGrid
- SendGrid employees generally work 8.5 hrs a day
- Employees at SendGrid report the work pace is comfortably fast
- On a typical day, employees at SendGrid have 4+ meetings
- 99% of SendGrid employees look forward to interacting with their team every day
- SendGrid employees most often take unlimited paid vacation and sick days each year
- 92% of SendGrid employees report they are happy with their work life balance
- SendGrid employees typically get valuable feedback on how to improve at work Every Week
- 98% of SendGrid employees call their work environment positive
Q&A With SendGrid Employees
IDX: 0 TOT: 35
What's the company culture like at SendGrid?
Top Employee Response
There are four core values at SendGrid: Happy, Hungry, Humble, and Honest. Everybody takes it pretty seriously, not just the CEO, and filtering for people who demonstrate these values is one of the reasons that SendGrid is such a good place to work. One other thing I think is worth mentioning: I've been at SendGrid between 6-12 months and I am constantly impressed by my coworkers. Some places employ people, and you wonder "How does this person still have a job?" and I've never had any reason to wonder that here.
The best culture I've ever been a part of. Our CEO is our Chief Cultural Officer and we hire, promote and even fire around it our culture. Everyone at SendGrid truly lives its 4H values of being Happy, Hungry, Humble and Honest. It's not something that just lives on the walls or on our website, you hear people using it in meetings, in the halls, in emails.
Fast paced and honest... with a few departmental exceptions
What do you like best about the leadership team at SendGrid?
Top Employee Response
Inspiring leadership team that are accessible and put employees first
They are open and responsive.
They are very transparent and approachable. They give the company frequent updates on how we are doing.
What is the best part about your compensation package at SendGrid?
Top Employee Response
Being able to go into negative PTO balance (up to 40 hours) is pretty awesome.
They make an effort to ensure your salary is competitive against the market, your skill set, and experience.
free lunch and 401k matching!
What is most positive about the culture and environment at SendGrid?
Top Employee Response
The company culture isn't just on a poster; everybody at SendGrid seems to take it to heart.
We only hire people who fit our core values, and we are all able to make a big impact.
Culture is huge @ SendGrid! People are focused on fixing issues and innovating new processes to launch us ahead! Smart, talented and driven!
does mgmt do a good job in keeping employees?
Top Employee Response
The coworkers do a good job of keeping employees. Management is average.
People management is not the strongest skillset at SendGrid.
Upper management, yes. Middle management less so.
Are your coworkers your friends or just coworkers?
I have made many good friends at Sendgrid.
Friends, love my team
Friends for sure. I love these people.
How's the work life balance at SendGrid?
Top Employee Response
Pretty good overall. If you're here at 6pm during the week, it's pretty much a ghost town.
Probably the best I've ever experienced in my career!
Very good. Extra work only happens when there's a _very_ good reason for it, and it's normally not required from "on-high."
Can i keep my beard? Or is that not a good idea?
Keep the beard.
It would be weirder if you didn't keep it!
Keep it. 100%.
Do you dread going into work?
Top Employee Response
Not even a little bit.
Only some days.
Nope!
What is SendGrid's policy towards pets in the workplace?
None of the buildings SendGrid has space in allow pets inside.
No pets allowed in the Denver office as the building does not allow them. Only service animals.
How's the morale at SendGrid?
Pretty great! Seems like morale is high after the acquisition announcement and recent progress against targets. Lots to do - but we have clear run-room for delivery!
Really high. People love working here and serving our customers. We experience growth pains like all high-growth companies do but the vast majority of Gridders are excited to solve those challenges.
What benefits does SendGrid provide?
Top Employee Response
401k matching, unlimited sick time, 3+ weeks vacation, free lunch/snacks, lots of company outings, cell phone stipend, wellness stipend.
Free lunch every day, health insurance, parking pass or commuting voucher, phone allowance, wellness stipend, and of course...SWAG!
What are you most excited about working at SendGrid?
I really enjoy working with the people on my teams and I think our senior leadership is best in class.
We're in a really exciting growth period where change is happening so fast that the company looks fairly different with each year that passes. We've still held on to our core values and strict hiring standards, so it's easy to feel optimistic about the future even in the midst of massive change. It's exciting to think about how different we'll be 6-12 months from now.
is advice and help given or do you feel like it’s “each man for itself”
Sendgrid is working on improving its middle managers capabilities concerning mentorship but as of right now it leaves something to be desired.
Just need to ask.
How long have u been working there? U like it?
Top Employee Response
Coming up on a year. I still like he company and love the people, but we're going a bad job at maintaining what's great at our current pace of growth.
Less than six months. I love it.
What makes you most happy at SendGrid?
There are always new problems to solve
We have a great product, but truly it is the people that make this the best place to work! Without them, we are just a great product!
What are some of the best things about your team at SendGrid?
Top Employee Response
Some of the happiest people on earth! They care for our customers, but also for one another! We are truly family on day to day!
We have a diverse set of individuals who work together well and truly care about each other.
What's the work from home policy like at SendGrid?
There's a blanket one day a week WFH policy, but you can also work out other arrangements with your manager. On the whole, very flexible.
What's the vibe like in the Communications dept at SendGrid? How many hours are you working?
Top Employee Response
Work hard. Weaved throughout the org. Decent work/life balance.
What's the Communications team like at SendGrid?
SMALL BUT MIGHTY. Best in class.
What's the Marketing team like at SendGrid?
Fun, collaborative, results-oriented, creative
How difficult is it to maintain a social life while in your job at SendGrid?
Not difficult at all. Most of us are out of the office by 5pm during the week. If you’re still there at 6:30, it’s hard to find anyone else who is, too.
How's the vacation policy at SendGrid?
Pretty standard. Unlimited sick days, which is a nice perk.
Does SendGrid have any remote positions?
Not typically but will consider for the right candidate.
What do people at SendGrid think about the CEO? What do they do well and what can they improve?
Top Employee Response
I think Sameer is officially one of the most-highly-rated CEOs in the world, not just the tech industry, and it's well-deserved. He's eloquent, thoughtful, considerate, and clever.
Curious about what work's like at SendGrid?
Anonymously Ask SendGrid Employees Any Question
Should I work at SendGrid?
88% of SendGrid employees would encourage their friends to become coworkers, whereas 10% are neutral and 2% would not recommend working at SendGrid to their friends.
| 88% | Promoters |
|---|---|
| 10% | Passive |
| 2% | Detractors |
