SendGrid Culture | Comparably
Twilio closes acquisition of SendGrid
February 1, 2019 · See more
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SendGrid Claimed Company
Now Twilio SendGrid—creating the unquestioned platform of choice for all looking to transform their customer engagement. read more
EMPLOYEE
PARTICIPANTS
251
TOTAL
RATINGS
6542

SendGrid Company Culture

SendGrid Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Top Rated Culture Dimensions

SendGrid CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Sameer Dholakia SendGrid's CEO
Sameer Dholakia
97 /100

Diversity at SendGrid

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at SendGrid have rated CEO Rating, Outlook, and Perks And Benefits as the highest categories they have scored

Women at SendGrid

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at SendGrid have rated CEO Rating, Perks And Benefits, and Happiness as the highest categories they have scored

SendGrid eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

86

SendGrid employees are 86% more likely to recommend SendGrid as a great place to work

88%Promoters
10%Passives
2%Detractors

Working at SendGrid

Working at SendGrid is rated highly by 251 employees, across various culture dimensions. SendGrid employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting SendGrid’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Denver. See below in detail how working at SendGrid was rated by employees.

Overall Company Culture at SendGrid

A+

Overall Company Culture at SendGrid is rated A+

Last updated months ago

Top
5%

SendGrid ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 251 Employees

View Results
0
20
40
60
80
100
IT
93
IT93
Customer Support
92
Customer Support92
Marketing
92
Marketing92
Design
91
Design91
HR
91
HR91
Operations
91
Operations91
Finance
89
Finance89
Product
88
Product88
Engineering
85
Engineering85
Sales
84
Sales84

SendGrid Employee Reviews

Out of 608 SendGrid employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping SendGrid improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From SendGrid Employees

  • What are some of the best things about your team?
    We work well together and all have the same goal - make the company better.
  • What do you like best about the leadership team?
    The approach to servant leadership espoused by Sameer has become core to the way the full executive team manages this company. They truly live by our core values and do their best to ensure every employee has a career high at SendGrid.
  • What makes you most happy at work?
    The people I work with! We have so much fun together, even during difficult situations, we band together to support each other an find a solution.

Constructive Feedback From SendGrid Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Our benefits are a nice addition, however some of those that I don't use as frequently I would prefer be directly moved into my salary.
  • What do your coworkers need to improve and how could you work together better?
    Everyone is moving fast, we could take a little more time to prepare for meetings and focus on the most important things.

SendGrid Company Information

SendGrid Company Overview

Now Twilio SendGrid—creating the unquestioned platform of choice for all looking to transform their customer engagement.

SendGrid was founded in 2009 and its current CEO is Sameer Dholakia. Since its inception 17 years ago, SendGrid has grown to 400 employees.

SendGrid Mission, Vision & Values

SendGrid Mission Statement

We deliver customer communication that drives engagement and growth.

SendGrid Vision Statement

To be the world's most trusted customer communication platform.

SendGrid Values

  • HONEST
  • HAPPY
  • HUMBLE
  • HUNGRY
Headquarter1801 California St.
Denver, CO 80202
United States of America
Websitesendgrid.com
Founding Date2009
Tel<<not-applicable>>
Company StatusPublic
StockSEND
Jobssendgrid.com/jobs.html
Social Sites

SendGrid Competitors

SendGrid competitors include Bluecore, Amazon, Twilio Inc., and CallidusCloud. SendGrid ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how SendGrid compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SendGrid's Logo
    SendGrid
    4.9/5
  2. #2
    Bluecore's Logo
    Bluecore
    4.1/5
  3. #3
    Amazon's Logo
    Amazon
    4.2/5
  4. #4
    Twilio Inc. Logo
    Twilio Inc.
    4.1/5
  5. #5
    CallidusCloud's Logo
    CallidusCloud
    3.4/5
  • Culture Video
  • Having fun in Mexico!
  • Not taking ourselves too seriously!
  • A few members of our Community Development team!

SendGrid Employees

SendGrid has 400 employees. 251 employees at SendGrid have reviewed SendGrid across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 251 SendGrid employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SendGrid are extremely happy with their total compensation at SendGrid, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SendGrid are extremely happy with their team. 251 Participants grade the quality of their coworkers an A+. The majority believe the meetings at SendGrid are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SendGrid believe the environment at SendGrid is positive. Most Participants believe the pace of work at SendGrid is comfortably fast. About 75% of the employees at SendGrid work 8 hours or less.

Overall, the employees at SendGrid are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
SendGrid employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at SendGrid report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at SendGrid have 4+ meetings
Meetings
A Day in the Life
99% of SendGrid employees look forward to interacting with their team every day
Coworkers
A Day in the Life
SendGrid employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
92% of SendGrid employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
SendGrid employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
98% of SendGrid employees call their work environment positive
Environment

Joining SendGrid - Employee Onboarding

The prevailing opinion from employees about joining SendGrid is that the company was very prepared on their first day. SendGrid employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SendGrid KPIs and OKRs

At SendGrid 64% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SendGrid's KPIs and OKRs is essential for its success. Out of 98 SendGrid employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 92 have said yes.

AnswerPercent
Yes94%
No6%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes64%
No36%
Are the KPIs/OKRs for your department clear?

SendGrid CEO & Leadership

Sameer Dholakia SendGrid's CEO
97 /100

SendGrid CEO Awards and Recognitions

Best CEOs 2018 (Small & Midsize Companies)
Best CEOs of 2017 (Small & Midsize Companies)
Top 5% Rated CEOs 2016

Sameer’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Denver. With a high CEO score, Sameer Dholakia has won the Best CEOs in 2018 along with Drift CEO David Cancel. SendGrid’s CEO is highly regarded especially by employees in the Design department, employees in the IT department, and employees identified with Other ethnicities. However, employees in the Engineering department, employees in the Operations department, and employees with the company for 2 to 5 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to SendGrid’s competitors, Sameer Dholakia ranks right above Bluecore CEO Fayez Mohamood. Under Dholakia’s leadership, SendGrid employee respondents are most happy about their Compensation and the company’s Environment. Gender and Professional Development are two areas, according to respondents, where SendGrid could stand to see real improvement.

SendGrid Leadership

The SendGrid Executive Team is rated an “A+” and led by CEO Sameer Dholakia, Senior Vice President of Engineering Craig Kaes, and Chief Product Officer Stephen M. Sloan

  • Sameer Dholakia  CEO / President

    Sameer Dholakia CEO / President

    Mr. Sameer Dholakia has been Chief Executive Officer of SendGrid, Inc. since September 2014 and serves as its President.... read more

  • Craig Kaes Senior Vice President of Engineering, 2019 Best Engineering Department Leader

    Craig joined SendGrid in early 2015 from Cisco where as the Senior Engineering Director, he most recently grew the... read more

  • Stephen M. Sloan Chief Product Officer, 2019 Best Product Department Leader

    Steve Sloan is SendGrid’s Chief Product Officer where is he is responsible for leading product strategy, UI/UX, and the... read more

  • Yancey Spruill CFO, COO & Treasurer

    Mr. Yancey L. Spruill is the Chief Operating Officer and Chief Financial Officer of SendGrid, Inc. Previously, Mr.... read more

  • Isaac Saldana Co-Founder

    Mr. Isaac Saldana co-founded SendGrid, Inc. in 2009 and serves as its SR. Software Engineer. Mr. Isaac served as Chief... read more

  • Michael Tognetti Senior VP, General Counsel & Secretary

    Mr. Michael Tognetti serves as a Senior Vice President and General Counsel at SendGrid, Inc. since September 2011. Mr.... read more

  • JR Jasperson Chief Architect

    Mr. JR Jasperson has been Chief Architect of SendGrid, Inc. since March 16, 2017.

  • Tim Jenkins Co-Founder

    Mr. Tim Jenkins co-founded SendGrid, Inc. in 2009 and served as its Chief Technology Officer until February 10, 2017.... read more

  • Jose Lopez Co-Founder

    Mr. Jose Lopez is a Co-founder of SendGrid, Inc. and also serves as its Web Architect and served as its Frontend... read more

SendGrid Salaries

How much does SendGrid pay?

How much do people at SendGrid get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SendGrid is $101,813, or $48 per hour, while the estimated median salary is $105,249, or $50 per hour.

At SendGrid, the highest paid job is a General Counsel at $210,249 annually and the lowest is a Technical Support at $42,919 annually. Average SendGrid salaries by department include: Design at $81,517, Business Development at $101,792, HR at $75,804, and Customer Support at $59,808. Half of SendGrid salaries are above $105,249.

245 employees at SendGrid rank their Compensation in the Top 5% of similar sized companies in the US (based on 932 ratings) while 241 employees at SendGrid rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 330 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$84k
$84k17th Percentile
33rd Percentile
$94k
$94k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$234k
$234k67th Percentile
83rd Percentile
$290k
$290k83rd Percentile
100th Percentile
$321k
$321k100th Percentile
$101,813*
Average Compensation
$105,249*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SendGrid Salaries by Department

Explore SendGrid Salaries

Diversity & Inclusion at SendGrid

Diverse employees at SendGrid score the company 87/100 across various culture categories, placing SendGrid in the Top 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SendGrid across various culture dimensions.

Ranked Culture the Highest

Women 92/100
Department - Marketing
Men 94/100
Department - Customer Support
Diverse Employees 94/100
Department - IT

Ranked Culture the Lowest

Women 76/100
Tenure - 2 to 5 Years
Men 55/100
Tenure - 1 to 2 Years
Diverse Employees 77/100
Tenure - 2 to 5 Years

SendGrid Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Unique Office Space

SendGrid PTO

SendGrid's PTO and Vacation policy typically gives unlimited days off a year with 89% of employees expected to be work free while out of office. Paid Time Off is SendGrid's most important benefit besides Healthcare when ranked by employees, with 39% of employees saying it is the most important benefit. SendGrid's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time39%
Vacation Policy39%
Office Meals4%
401k Contribution14%
Childcare4%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes11%
No89%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo31%
$1500 - $2500/mo27%
$1000 -$1500/mo26%
$500 -$1000/mo16%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SendGrid Careers

SendGrid Jobs

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H1B Visa

In 2019, SendGrid applied for 7 H1B visas. Of the work permits applied for, 86% were approved.

Work Permit Application Outcome

SendGrid has a total of 400 employees

7
Total Applied
  • 86% Granted (6 out of 7)
  • 0% Denied ( out of 7)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 7)
  • 14% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 7)

This data was calculated using publicly sourced data from OFLC Performance Data

Let SendGrid Know You Want To Work There

Overview of Candidates Interested in SendGrid on Comparably

Candidates By Department

All Industries
28%
Engineering
28%
Marketing
9%
IT
8%
Sales
7%
Other
20%

Candidates By Location

Denver
57%
Boulder
7%
Englewood
5%
San Francisco
3%
Los Angeles
2%
Other
26%

SendGrid Internship Program

Acquiring a position in SendGrid's Internship Program is generally somewhat difficult. Why intern at SendGrid? Employees are extremely happy at SendGrid and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. SendGrid employees say they’re never bored at work. Additionally, 71% have developed close friendships with their co-workers.

How difficult is it to get an internship at SendGrid?

Engineering
Product
Sales
Very Difficult0%
Somewhat Difficult67%
Not Difficult16%
Difficult0%
Does Not Offer Internships17%
Answered by 6 Engineering Interns
Very Difficult33%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Product Interns
Very Difficult33%
Somewhat Difficult34%
Not Difficult0%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Sales Interns

Frequently Asked Questions regarding SendGrid

What is SendGrid address?

SendGrid location is at 1801 California St.

Who is the CEO of SendGrid?

SendGrid CEO is Sameer Dholakia, their score by employees is 97

What is SendGrid eNPS?

The eNPS for SendGrid is 86

What is SendGrid revenue?

SendGrid revenue is $112M

What is the salary for Business Analyst in SendGrid?

Business Analyst average salary in the US is 85k

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