
At SendGrid 64% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SendGrid's KPIs and OKRs is essential for its success. Out of 98 SendGrid employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 92 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at SendGrid is responsible for ensuring his subordinates accomplish objectives using key performance indicators. SendGrid employees shared they generally receive helpful feedback every week or once a month, while 100% of SendGrid employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.