Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs read more

EMPLOYEE PARTICIPANTS: 283

TOTAL RATINGS: 2485

CEO: Jeff Lawson

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Twilio Inc. KPIs and OKRs

At Twilio Inc. 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Twilio Inc. KPIs and OKRs is essential for its success. Out of 17 Twilio Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.

Answer	Percent
Yes	65%
No	35%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	33%
No	67%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Twilio Inc. is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Twilio Inc. employees shared they generally receive helpful feedback once a month or once a quarter, while 33% of Twilio Inc. employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.