SendGrid Employee Reviews
Out of 608 SendGrid employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping SendGrid improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at SendGrid compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 6% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to be more in tune with the people doing the day to day work
Review from Engineering Dept
Engineering leadership lacks vision, and there is a disturbingly low amount of tech expertise at the top.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think it's unique to my department, location and gender to be honest.
Review from Customer Support Dept
I would like Sendgrid to meet market standards
Review from Engineering Dept
Despite being a growing, profitable company, the support department is constantly worried about money and pays less than the rest of the company for comparable work.
Review from Customer Support Dept
Fair pay for honest work
Review from Operations Dept
Our benefits are a nice addition, however some of those that I don't use as frequently I would prefer be directly moved into my salary.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I can't say enough about the awesome team we have at SendGrid. We hire based on our values and it is obvious and observable.
Review from HR Dept
The team keeps getting stronger and stronger, especially by key hires in mid to senior level roles
Review from Marketing Dept
Everyone is moving fast, we could take a little more time to prepare for meetings and focus on the most important things.
Review from Product Dept
We fall into the committee meeting pattern to easily.
Review from Product Dept
What needs to change to make the company culture better?
Company culture is great. ELT spends significant effort to maintain culture while we grow.
Review from Engineering Dept
The leadership team doesn't trust line managers or people on the front lines as much as they should. As a result they tend to put in heavy processes or require layers of approval for decisions that slow the teams down and make people feel untrusted.
Review from Engineering Dept
I wouldn't change anything. The people who are unhappy seem to be the types of people who are always unhappy.
What would you improve about your company's interview process?
There aren't any Interviews reviews of SendGrid yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Sometimes we have too many meetings.
Review from Engineering Dept
The people and problems to solve by far are the best
Review from Marketing Dept
People at the senior leadership level don't trust line managers or ICs and as a result you need to get way too many approvals to move things forward and keep your teams agile and efficient. The leadership team needs to trust the front lines so we can move more quickly.
Review from Engineering Dept
What would you most like to see improved at your company?
Speed of developing new products.
It often feels like we have no idea what we're doing and are guessing.
Review from Engineering Dept