Waste Connections Employee Reviews
Out of 2698 Waste Connections employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Waste Connections improve their work culture. The HR team, with 98% positive reviews, reports the best experience at Waste Connections compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 12 days ago
Review from Operations Dept · Posted 12 days ago
My time here has been great. I look forward to retiring with this company.
Review from Operations Dept · Posted 12 days ago
Review from Operations Dept · Posted 12 days ago
Review from Operations Dept · Posted 12 days ago
What do you like best about the leadership team?
Great people and easy to talk to.
Review from Operations Dept · Posted 12 days ago
They actually see me as a human and greet me by name, not just a number in a company.
Review from Operations Dept · Posted 12 days ago
they are very personable and transparent.
Review from Operations Dept · Posted 12 days ago
They treat me fair and always try to build/empower me
Review from Operations Dept · Posted 12 days ago
If i have any questions they always help
Review from Operations Dept · Posted 12 days ago
What does the leadership team need to get better at?
They need to better understand my needs an an employee and person
Review from Customer Support Dept
Our culture is one of caring and that starts with each individual employee. Please talk with your local manager and share your needs. You are a valued part of the team. Thank you for your honest review.
They need to get better at touching base with each team member. There is a lot of favoritism with the management team.
Review from Customer Support Dept
Thank you for your review. Please talk with your local managers to discuss your concerns. We appreciate you as a teammate and the work that you do each day for our customers.
Leader ship should be about respect to begin with why do I say this management uses the F word in meetings all around the building I don't think that's professional or polite that needs to change ASAP.
Communication and more money and fix this big routes
Mentoring and Promoting within, they are hiring Managers from outside of waste connections.
What is the best part about your compensation package?
knowing how much i'm going to be making every week so I can budget easier.
Review from Operations Dept · Posted 12 days ago
401k and medical insurance are very comprehensive.
Review from HR Dept · Posted 12 days ago
It is always on time
Review from Operations Dept · Posted 12 days ago
Medical benefits are a lot better than other companies
Review from Operations Dept · Posted 12 days ago
Insurance is fairly priced and pto time is awesome
Posted 15 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
salary could be better Based off of 50 hours a week and I'm here 12-14 hours a day
Review from Operations Dept · Posted 12 days ago
The added responsibility with becoming a supervisor from a driver feels like it should come with a raise instead of a deduction of pay. I feel it should be closer to the amount of money working as an hourly employee.
Review from Operations Dept · Posted 12 days ago
Time invested in the day to day does not translate to affordability of living cost in are current economic state. while that is ever evolving it would seem to fall short in my opinion.
Review from Operations Dept · Posted 12 days ago
More pay for number of hours worked under salary pay
Review from Operations Dept · Posted 12 days ago
The pay/raises are way to low for all the years I've been here
Review from Customer Support Dept
What are some of the best things about your team?
Very helpful and approachable and willing to jump in and help with anything that is needed.
Review from Operations Dept · Posted 12 days ago
They can be real with you and tell you what is on their mind, without any repercussions.
Review from Operations Dept · Posted 12 days ago
hard working and always make a solid team effort at the day's goals.
Review from Operations Dept · Posted 12 days ago
Coworkers are always happy and willing to help each other. Culture is more than a word here.
Review from HR Dept · Posted 12 days ago
we make a great team, and we all care about to each other
Review from Operations Dept · Posted 12 days ago
What do your coworkers need to improve and how could you work together better?
Understanding people better. Taking the time to get to know them and to practice/hone their own skills to be a better leaders. Caring about the job and having passion for it in a way that makes people motivated to win each day.
Review from Operations Dept
My co-workers could assist without telling others that I needed the assistance. Also, they could be honest; one of my co-workers has made an accusation that I use my phone while at my desk and my manager accused me of it as if it were fact. She even rewrote my job description to include no phones.
Review from Admin Dept
TOO MUCH DRAMA AND GOSSIP
Review from Customer Support Dept
Just more experience and teamwork.
Review from Sales Dept
involve everyone together as a team and present themselves more professional for the company
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
waste connections has the best culture. i have work at many places before here and this is by far the best place ive worked with this level of culture.
Review from Operations Dept · Posted 12 days ago
The people are what make the culture grow and succeed.
Review from Operations Dept · Posted 12 days ago
we believe strongly in creating a space that everyone looks forward to coming into.
Review from Operations Dept · Posted 12 days ago
Safety if its not safe nobody will ask you to do it we all really try to make it a great experience
Review from Operations Dept · Posted 12 days ago
Everyone seems to get a long
Review from Operations Dept · Posted 12 days ago
What needs to change to make the company culture better?
Better pay and better pay
Review from Operations Dept
Thank you for your feedback. Our “open door” policy encourages all employees to address individual concerns with their Local or Regional management teams or their respective HR Managers. You can also contact us at [email protected].
Leaders who care about the growth of the employees that report to them.
my opinion does not matter.
Review from Finance Dept
Competitive pay and the workers that go above and beyond to be recognized because I feel like even if you work harder then anyone else you will get treated as the slowest person. Even if you help twice as much.
The company needs to listen to their employees.
Review from Customer Support Dept
What did you like most about the interview process?
The give and take. not scripted, but following the right guidelines
Review from Sales Dept
How comfortable I felt talking and answering my questions. It was like I had known them my whole life.
Review from Customer Support Dept
Opportunity to speak to multiple people/positions before deciding to proceed.
Review from Sales Dept
The steps are standardized so let's stay objective
Review from Sales Dept
They were open an honest about the pace of the business, and they were also open to answering all my questions. They also reassured me that they were never shy about promoting from within.
Review from Sales Dept
What would you improve about your company's interview process?
Less get to know you and more experience based questions
Review from Operations Dept
What makes you most happy at work?
interacting with my team. and the drivers.
Review from Operations Dept · Posted 12 days ago
Coming in and knowing that all of us have each other's backs. The yard tries to work as a complete team.
Review from Operations Dept · Posted 12 days ago
the people I'm surrounded by and the environment
Review from Operations Dept · Posted 12 days ago
My DVP is a great person and our neighbors DM also is great
Review from Operations Dept · Posted 12 days ago
I love being with my team
Review from Operations Dept · Posted 12 days ago
What's going wrong and how can it be improved?
I am told that it would take a while to learn how WC does things but when I ask for help, I am expected to remember from the first two times of being told or shown. My co-worker says she will help but then she goes to tell my manager that she had to help. My manger projects after meeting w/ her mgr.
Review from Admin Dept
parking is always an issue, every day. If I can work from home one day, I can work from home all days.
Review from Customer Support Dept
The atmosphere within our operations team
Review from Sales Dept
Service is not the best. Dumpster deliveries do not get done. Things dont seem to have any urgency in that department. As territory manager, i have to screen these phone calls, and it get overwhelming.
Review from Sales Dept
not able to perform my duties, lack of communication on a team level and across the office
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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