Waste Connections Employee Reviews
Out of 2637 Waste Connections employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Waste Connections improve their work culture. The HR team, with 98% positive reviews, reports the best experience at Waste Connections compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I love my job and what i do. Extremely grateful to be back in my position.
Review from Customer Support Dept · Posted 22 days ago
I love working for this company and especially the people at this site
Review from Customer Support Dept
What do you like best about the leadership team?
EVERYONE HAS WELCOMED ME BACK WITH OPEN ARMS.
Review from Customer Support Dept · Posted 22 days ago
Values you as an employee
Review from Operations Dept
They listen to concerns and questions fully and never hesitate to help
Review from Customer Support Dept
I am very thankful for the family oriented atmosphere here at #5010. Having 2 teenage boys, plus working 30 min away from home, sometimes life happens and I need to leave work. Leadership is always so understanding, and I feel like they really care.
Review from Admin Dept
Our leadership team is not only highly visible, but highly accessible. They take every opportunity they can to be in the field, meeting employees in every role, at every level.
Review from HR Dept
What does the leadership team need to get better at?
They need to better understand my needs an an employee and person
Review from Customer Support Dept
Our culture is one of caring and that starts with each individual employee. Please talk with your local manager and share your needs. You are a valued part of the team. Thank you for your honest review.
They need to get better at touching base with each team member. There is a lot of favoritism with the management team.
Review from Customer Support Dept
Thank you for your review. Please talk with your local managers to discuss your concerns. We appreciate you as a teammate and the work that you do each day for our customers.
Leader ship should be about respect to begin with why do I say this management uses the F word in meetings all around the building I don't think that's professional or polite that needs to change ASAP.
Communication and more money and fix this big routes
Mentoring and Promoting within, they are hiring Managers from outside of waste connections.
What is the best part about your compensation package?
THE VACATION TIME THATS PROVIDED
Review from Customer Support Dept · Posted 22 days ago
Room for growth with thin the company
Review from Operations Dept
It covered my whole delivery which was great when I had my son 4 months ago. The maternity leave is also great
Review from Customer Support Dept
It's a tie between life insurance and the 8 free emotional and mental health support sessions with Lyra Health.
Review from Admin Dept
My Waste Connections compensation package includes a fair base salary, and additional compensation components, based on my success, combined with the success of the Company. Plus, my benefits allow me to further my health, and take care of my family, for a very reasonable rate!
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The pay/raises are way to low for all the years I've been here
Review from Customer Support Dept
Higher base salary due to more reponsibilty in certain areas. Seems imposisbel to advance career
Review from Sales Dept
They ask me to do so much more that sups should be doing
Review from Operations Dept
I don't feel undervalued. I just think in our industry we were slightly underpaid.
Commission Plan was reduced after 8 months into plan. Lost income with this decision.
Review from Sales Dept
What are some of the best things about your team?
We all work together as a team through the good and bad times.
Review from Customer Support Dept · Posted 22 days ago
one of the best things about my team is how well we support each other. We communicate , share knowledge and step in someone needs help , everyone brings a different strengths and that's what makes us such a good team
Review from Operations Dept
We are always able to joke and laugh together and they are genuinely my best friends
Review from Customer Support Dept
We all have each other's back. We are a family around here!
Review from Admin Dept
My team is always willing to go the extra mile for one another, they are there to bounce ideas off of, to collaborate, to share in our successes and wins. We communicate well, and frequently. I look forward to coming to work, and catching up with my team!
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Understanding people better. Taking the time to get to know them and to practice/hone their own skills to be a better leaders. Caring about the job and having passion for it in a way that makes people motivated to win each day.
Review from Operations Dept
My co-workers could assist without telling others that I needed the assistance. Also, they could be honest; one of my co-workers has made an accusation that I use my phone while at my desk and my manager accused me of it as if it were fact. She even rewrote my job description to include no phones.
Review from Admin Dept
TOO MUCH DRAMA AND GOSSIP
Review from Customer Support Dept
Just more experience and teamwork.
Review from Sales Dept
involve everyone together as a team and present themselves more professional for the company
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
No one has anything bad to say about any of the other co-workers. Everyone takes responsibility for their own duties, and does them in a timely and fashionable manner.
Review from Customer Support Dept · Posted 22 days ago
the culture is very team-oriented. We communicate well and back each other up, especially when things get busy. There is a sense of pride in keeping operations running smoothly and taking care of our drivers and customers, and that makes the work feel meaningful
Review from Operations Dept
We all get along and are able to have the hard conversations
Review from Customer Support Dept
We are in a small rural area with beautiful views and and a small town vibe.
Review from Admin Dept
Every leader is committed to furthering the Servant Leadership culture at Waste Connections, and we all live and lead by the Values. Their commitment to creating empowered, self-directed employees is unparalleled, which creates happy, satisfied employees. Happy employees make for happy days!
Review from HR Dept
What needs to change to make the company culture better?
The company needs to listen to their employees.
Review from Customer Support Dept
Better pay and better pay
Review from Operations Dept
Thank you for your feedback. Our “open door” policy encourages all employees to address individual concerns with their Local or Regional management teams or their respective HR Managers. You can also contact us at [email protected].
Competitive pay and the workers that go above and beyond to be recognized because I feel like even if you work harder then anyone else you will get treated as the slowest person. Even if you help twice as much.
Leaders who care about the growth of the employees that report to them.
my opinion does not matter.
Review from Finance Dept
What did you like most about the interview process?
The give and take. not scripted, but following the right guidelines
Review from Sales Dept
How comfortable I felt talking and answering my questions. It was like I had known them my whole life.
Review from Customer Support Dept
Opportunity to speak to multiple people/positions before deciding to proceed.
Review from Sales Dept
The steps are standardized so let's stay objective
Review from Sales Dept
They were open an honest about the pace of the business, and they were also open to answering all my questions. They also reassured me that they were never shy about promoting from within.
Review from Sales Dept
What would you improve about your company's interview process?
Less get to know you and more experience based questions
Review from Operations Dept
What makes you most happy at work?
Being a part of a team and being treated like family.
Review from Customer Support Dept · Posted 22 days ago
Learning how the operation works
Review from Operations Dept
when everyone comes in from there route safely
Review from Operations Dept
My coworkers and doing the job I love to do
Review from Customer Support Dept
My co-workers and my customers. They make me feel special and so excited to go to work.
Review from Admin Dept
What's going wrong and how can it be improved?
I am told that it would take a while to learn how WC does things but when I ask for help, I am expected to remember from the first two times of being told or shown. My co-worker says she will help but then she goes to tell my manager that she had to help. My manger projects after meeting w/ her mgr.
Review from Admin Dept
parking is always an issue, every day. If I can work from home one day, I can work from home all days.
Review from Customer Support Dept
The atmosphere within our operations team
Review from Sales Dept
Service is not the best. Dumpster deliveries do not get done. Things dont seem to have any urgency in that department. As territory manager, i have to screen these phone calls, and it get overwhelming.
Review from Sales Dept
not able to perform my duties, lack of communication on a team level and across the office
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Waste Connections yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Waste Connections yet.
Be the first to contribute a review.