Waste Connections Outlook Employee Reviews | Comparably
Waste Connections Claimed Company
Waste Connections is an integrated solid waste services company that provides solid waste collection and disposal in the United States and Canada. read more
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EMPLOYEE
PARTICIPANTS
512
TOTAL
RATINGS
14449

Waste Connections Outlook Employee Reviews

What makes you most happy at work?

Being a part of a team and being treated like family.

Review from Customer Support Dept · Posted a month ago

Learning how the operation works

Review from Operations Dept

when everyone comes in from there route safely

Review from Operations Dept

My coworkers and doing the job I love to do

Review from Customer Support Dept

My co-workers and my customers. They make me feel special and so excited to go to work.

Review from Admin Dept

I am most happy at work when I get to collaborate with my peers, as well as other departments, when I get to problem-solve with leaders and employees, and when I have the opportunity to discuss Servant Leadership with our leaders!

Review from HR Dept

They people I get to work with, and talking with so many great clients.

Review from Sales Dept

Knowing my job and what do do

Review from Customer Support Dept

Helping others by making their jobs easier

Review from Admin Dept

Making a difference in the lives of our customers, and other employees.

Review from Admin Dept

Making others happy and participating in a team

Review from Admin Dept

That I have the freedom to manage my team the way I want to as long as it follows the core values and brings results. I am able to teach people and help them grow to be able to reach their goals. I get to be there for people in a way that I wish someone was there for me as a boss/leader.

Review from Operations Dept

Knowing my customers can depend on me to do my job, and do it safely. That no matter the weather or other variables they know I'm coming. By taking care of my customers I can provide and take care of my family.

Co-workers and friendly customers make my day the best

Review from Customer Support Dept

when no ones hit stuff and the drivers is happy

Review from Operations Dept

Being able to contribute in different areas and being able to help and influence people. Being a servant leader. When our people are successful and safe then I have done my job.

Review from Operations Dept

When we can laugh and have a great time.

Review from Operations Dept

There is always something to do

Helping others acheive their goals

Review from Sales Dept

Being able to feel like I am accomplishing something

Review from Finance Dept

What's going wrong and how can it be improved?

I am told that it would take a while to learn how WC does things but when I ask for help, I am expected to remember from the first two times of being told or shown. My co-worker says she will help but then she goes to tell my manager that she had to help. My manger projects after meeting w/ her mgr.

Review from Admin Dept

parking is always an issue, every day. If I can work from home one day, I can work from home all days.

Review from Customer Support Dept

The atmosphere within our operations team

Review from Sales Dept

Service is not the best. Dumpster deliveries do not get done. Things dont seem to have any urgency in that department. As territory manager, i have to screen these phone calls, and it get overwhelming.

Review from Sales Dept

not able to perform my duties, lack of communication on a team level and across the office

Review from Sales Dept

not real sure there is much you can do to improve, there is always gonna be mad customers, nobody looks forward to that. Was easier to handle working remotely, quieter and more comfortable environment

Review from Customer Support Dept

Each employee needs to be treated like an individual person.

Review from Customer Support Dept

I would like them to consider an hour lunch, as we do work hard to help our customers.

Review from Customer Success Dept

Nothing is wrong from what I can see

Review from Operations Dept

Stop forcing OT and pay your call center reps more.

Review from Customer Support Dept

I use to LOVE to go to work until I transferred to another location. I am not use to having a managers not engaging or at least saying hello. I find it discouraging to have my manager walk by your desk every day and never look at me and say "Good Morning!"

Review from Sales Dept

Need to get a raise, and not be rushed

Review from Operations Dept

Hiring process needs to change, to much red tape

Review from Operations Dept

A lot of my managers decisions are just wrong headed. I feel that we are horribly behind most professional driver based jobs in safety and regard for employees health. To improve I know we need monetary investment for facilities and equipment. A serious manager would also go a long way.

Review from Operations Dept

Communication need to be improved.

Review from Operations Dept

I was been made fun of by office staff at my interview, I have gotten less than adequate instruction by my lead, my complaints/concerns with my lead and management have fallen on dead ears by my site and district managers

Review from Operations Dept

So much wrong and it would take very little to make improvments. Start by listening not just talking over every one. That is a start.

Review from Customer Support Dept

Sometimes, can feel overworked and under appreciated. Middle managment is overworked especially. This can cause a lot off office stress.

Review from Customer Support Dept

What do you like best about your company?

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What would you most like to see improved at your company?

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Review Sentiment at Waste Connections

93
93%
7
7%

About Waste Connections' Outlook

A+
86/100

Where This Score Ranks Waste Connections' Outlook

TOP
5%

In the Top 5% of 2020 similar size companies on Comparably

TOP
5%

In the Top 5% of 55 companies in Houston

1st

1st place versus 5 competitors rated on Comparably

Waste Connections' Outlook is scored an A+ by 1533 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Waste Connections' Outlook score helps to boost their overall culture score, due partly to the fact that the Engineering department’s positive scores help Outlook to be one of Waste Connections' stronger culture attributes. Use the filters below to understand Waste Connections employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Department - Engineering
    +7%
  • Ethnicity - Asian or Pacific Islander
    +6%
  • Department - HR
    +5%

Rate Outlook the Lowest

  • Ethnicity - Native American
    -34%
  • Gender - Non-Binary
    -27%
  • Ethnicity - Other
    -7%

How Waste Connections' Outlook Score is Calculated

FILTER RATINGS BY

Results from 511 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

92
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic27%
Good54%
Neutral16%
Bad3%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes86%
No14%
Are you typically excited about going to work each day?
×
Rate your company