A Place for Mom Employee Reviews
Out of 578 A Place for Mom employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping A Place for Mom improve their work culture. The HR team, with 100% positive reviews, reports the best experience at A Place for Mom compared to all other departments at the company. The Sales team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Understanding the job scope and needs of "low level" employees. Understanding employees are people and not data points
Review from Sales Dept
You cut my salary and told me that I would make it back with the bonus program. You changed the bonus program 3 times since I started 4 years ago. You grossly underpay employees. I have no room for advancement and I'm in a dead-end job.
Being honest and genuine with the staff. There are many times when their statements are disingenuous.
communication. not as a formality or check in the box, but as people who really care. reward those who care and are good for the culture, not just the toxic that perform well
The leadership team needs to communicate their goals to each department and make overall strategy clearer. They also need to take a more active role in understanding each level/component of the business -- it is clear they don't try to learn about what some teams do.
Why do you feel undervalued and what would make you feel better about your compensation?
more PTO. Better opportunities for compensation based on team and company performance
Review from Sales Dept
The benefits we received are mostly okay, however, I feel the health insurance provided by Cigna is not providing the same coverage as other health insurance carriers. Example: Rx coverage, an Rx that I've taken for years that has been covered by our health insurance carriers, is now not covered.
higher base salary/ and more guaranteed money
Review from Sales Dept
sales quotas do not match overarching yearly goals
Goal setting does not seem fair. You are punished for having a good month with the next months quota. and for those people who had a bad month, they are rewarded the next month with soft goals. It does not seem to factor in real opportunities. It just manages bonus compensations
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Communication between and management and staff on employee issues
Review from Sales Dept
My group of coworkers is some of the most negative I have ever seen in any workplace I've ever been employed. The team meetings are arduous.
Review from Sales Dept
few are great most are gossipy and back biting
Review from Sales Dept
What needs to change to make the company culture better?
Better perks/employee engagement, especially for those who are forced to occupy the corporates offices while the majority of co-workers are able to work form home
Review from Sales Dept
Better salaries, better bonus programs. You need to clean house with some senior leaders who don't know how to lead.
Replace toxic management and stop the constant, phony "cheerleading".
Better communication about the reasons behind changes. It might help some employees to accept the changes and not fight against them.
Encourage work life balance and PTO. And improve the middle/senior management -- there needs to be a 360 review process. Too often, the managers with the loudest voice win.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Better engagement and perks for people who are forced to occupy the corporate offices while most peers are able to work from home doing the same job
Review from Sales Dept
I think the workload at times in unrealistic. The metrics are unrealistic and instead of focusing on what's important I feel like we are just checking boxes to make sure the metrics are done but there is so much more to the role.
Review from Sales Dept
We're drowning in toxicity and bureaucratic processes. Without a change of leadership nothing will change.
We are essentially a technology company, but the technology we use to support and track our immediate work responsibilities and processes is extremely manual and prone to error. Other issue from my perspective is some leadership is slow to make decisions - too many layers of approval.
Review from Sales Dept
Auto-generated emails and texts are being sent to our leads without our knowledge and it makes us look incompetent because we may have just spoken to them. Several have asked me. "Do you still need an update since we just spoke?" Changes are being made too quickly and not communicated well.
Review from Sales Dept
What would you most like to see improved at your company?
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