A Place for Mom Employee Reviews
Out of 578 A Place for Mom employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping A Place for Mom improve their work culture. The HR team, with 100% positive reviews, reports the best experience at A Place for Mom compared to all other departments at the company. The Sales team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The team as a whole is great, so nice and respectful of your time and your family.
Leadership has a clear vision of where they want to take the company and are always innovating to make sure employees have the tools and resources to be successful. They are very open to new ideas and believe in one single supportive team.
The leadership team does keep us posted at the Town Halls and that is something that I'm grateful for. It is helpful to see what happens at all levels of the company.
The leadership team is willing to dig into the details and brainstorm new ideas.
All teams work together for same goals and communicate and help each other to achieve the goals
Review from Sales Dept
What does the leadership team need to get better at?
Understanding the job scope and needs of "low level" employees. Understanding employees are people and not data points
Review from Sales Dept
You cut my salary and told me that I would make it back with the bonus program. You changed the bonus program 3 times since I started 4 years ago. You grossly underpay employees. I have no room for advancement and I'm in a dead-end job.
Being honest and genuine with the staff. There are many times when their statements are disingenuous.
communication. not as a formality or check in the box, but as people who really care. reward those who care and are good for the culture, not just the toxic that perform well
The leadership team needs to communicate their goals to each department and make overall strategy clearer. They also need to take a more active role in understanding each level/component of the business -- it is clear they don't try to learn about what some teams do.
What is the best part about your compensation package?
My dental and the amount of Life insurance they offer
I love that commission is not capped. Your achievements are rewarded. The more successful you are, the more you earn.
The corporate bonus structure/ plan
The bonus program which allows greater rewards as you do better
Review from Sales Dept
401 K match that is provided
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
more PTO. Better opportunities for compensation based on team and company performance
Review from Sales Dept
The benefits we received are mostly okay, however, I feel the health insurance provided by Cigna is not providing the same coverage as other health insurance carriers. Example: Rx coverage, an Rx that I've taken for years that has been covered by our health insurance carriers, is now not covered.
higher base salary/ and more guaranteed money
Review from Sales Dept
sales quotas do not match overarching yearly goals
Goal setting does not seem fair. You are punished for having a good month with the next months quota. and for those people who had a bad month, they are rewarded the next month with soft goals. It does not seem to factor in real opportunities. It just manages bonus compensations
Review from Sales Dept
What are some of the best things about your team?
Nice and funny and pleasant to work with
Everyone has a positive attitude and are supportive. Team members are always happy to answer a question or provide guidance. We truly care about each other's success.
Our team consists of mostly new team members, but we make a wonderful team! Each one of us is willing to jump in and help where needed, none of us are afraid to help anywhere. We enjoy getting to know each other, but also working hard!
One of the best things about my team is how well we work across functions
everyone supports everyone meet goals or help get the right answers
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Communication between and management and staff on employee issues
Review from Sales Dept
My group of coworkers is some of the most negative I have ever seen in any workplace I've ever been employed. The team meetings are arduous.
Review from Sales Dept
few are great most are gossipy and back biting
Review from Sales Dept
What is most positive about the culture and environment at your company?
Everyone is respectful and nice to each other. Never had any problems
Continuing to work towards a Single Supportive Team! I truly enjoy working towards one common goal. I like helping seniors, even though it is indirectly.
How great the team is
communities always willing to work with families with tight budget to help with their search
Review from Sales Dept
professionalism and the desire to keeping improving how we help families
Review from Sales Dept
What needs to change to make the company culture better?
Better perks/employee engagement, especially for those who are forced to occupy the corporates offices while the majority of co-workers are able to work form home
Review from Sales Dept
Better salaries, better bonus programs. You need to clean house with some senior leaders who don't know how to lead.
Replace toxic management and stop the constant, phony "cheerleading".
Better communication about the reasons behind changes. It might help some employees to accept the changes and not fight against them.
Encourage work life balance and PTO. And improve the middle/senior management -- there needs to be a 360 review process. Too often, the managers with the loudest voice win.
What did you like most about the interview process?
Those I interviewed with were genuinely interested in getting to know me, kept me informed throughout the process and provided informative answers to my questions.
Breadth of expertise being verified and two way dialogs.
I really liked how invested and kind all of the interviewers, they wanted to know about why I wanted to work for APFM, and I still use some of the advice I was given 3 years later.
What would you improve about your company's interview process?
There aren't any Interviews reviews of A Place for Mom yet.
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What makes you most happy at work?
seeing everyone and making sure everyone has what they need to be successful
Helping seniors find the community that are perfect for them and helping customers find residents that will thrive in their communities.
I love what I do!
Knowing that the mission of APFM is one that we can rally around - helping the caregiver
I am able to help families find the right solution fairly quickly and really good feeling when I can provide them options or direct them to right resource for their search
Review from Sales Dept
What's going wrong and how can it be improved?
Better engagement and perks for people who are forced to occupy the corporate offices while most peers are able to work from home doing the same job
Review from Sales Dept
I think the workload at times in unrealistic. The metrics are unrealistic and instead of focusing on what's important I feel like we are just checking boxes to make sure the metrics are done but there is so much more to the role.
Review from Sales Dept
We're drowning in toxicity and bureaucratic processes. Without a change of leadership nothing will change.
We are essentially a technology company, but the technology we use to support and track our immediate work responsibilities and processes is extremely manual and prone to error. Other issue from my perspective is some leadership is slow to make decisions - too many layers of approval.
Review from Sales Dept
Auto-generated emails and texts are being sent to our leads without our knowledge and it makes us look incompetent because we may have just spoken to them. Several have asked me. "Do you still need an update since we just spoke?" Changes are being made too quickly and not communicated well.
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of A Place for Mom yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of A Place for Mom yet.
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