Academy Sports & Outdoors Employee Reviews | Comparably
Academy Sports + Outdoors is a premier sports, outdoor and lifestyle retailer with a broad assortment of quality hunting, fishing. read more
EMPLOYEE
PARTICIPANTS
601
TOTAL
RATINGS
4869
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Academy Sports & Outdoors Employee Reviews

Out of 527 Academy Sports & Outdoors employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Academy Sports & Outdoors improve their work culture. The Customer Support team, with 68% positive reviews, reports the best experience at Academy Sports & Outdoors compared to all other departments at the company. The Product team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Communication , leadership , time management

They need to actully care svout people cuz they dont

Change in management and more resources for new hires.

They need to know how to do the jobs of their employees. Hire better staff and please leads that have much more experience especially in management and customer service. Lead by example. Not make it a click where they get away with doing bare minimum.

Review from Operations Dept

NEW MANAGEMENT ALL AROUND HORRIBLE STAFF

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Lack of of knowing who is full time causing schedule foul ups would help

Review from Customer Success Dept

I think more pay for this job would be better.

For being in a lead position I should be paid more than the people I responsible for.

Review from Operations Dept

Higher pay. Too much responsability for only 16 an hour. I have a second job with less responsability making 23 an hour.

Review from Sales Dept

Payment is absolutely pathetic for the amount of ridiculous hoops that we have to jump through in order to do our daily duties. In the end, Academy is going to put the bottom line first and the customer and employee last. It's a directionless company that's doomed to failure.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Its not the co workers its management

Push credit. Engage customers. Show up on time. And do what they're asked of.

Review from Sales Dept

Better training, updated registers, better management training

Less bad attitude towards co workers

Review from Operations Dept

Take their jobs more seriously. Learn what their job responsibilities are and execute them lead by example. Include everybody be more personable. Don't act like a click and better than.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Literally just more resources would fix it.

Management and team leads needs to understand that people may be in school, have another job, or something in life may pop up. Their attitude towards when people need to take off or some thing and he may be doing a holiday, or a busy weekend.

Review from Sales Dept

Stop berating employees for problems that they cannot fix and completely dump the OSATs, as if we're able to fix them by pestering customers to do more of them when their dissatisfaction is entirely on things on the corporate end.

The managers, people that work the hardest should be the managers, not lazy people.

The annual review process needs to change. Not only are goals not always clearly defined, but they are often not shared with the eployees until well into the fiscal year.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

let the person know more about the company

Maybe listen more. Not put down other positions and why they were given that role. Offer adequate pay for adequate expectations of the work roll.

Review from Operations Dept

During the interview, they need to be upfront about policies, pay, hours, in the availability for a part-time or full-time.

Review from Sales Dept

The store manager should be aware of the quality of new hires. Know which department managers that are horrible at hiring good workers.

Poor no commication and not welcoming.

What's going wrong and how can it be improved?

Outlook Reviews

We all just look like chickens with out heads cut off running around.

Lack of Communication between management and above to associates, if management and higher were to listen better and actually game plan better there would be less mess ups and more getting done. Also, Favoritism needs to stop, store managers & Directors make it very apparent who are their pets

Again just disrespect of employees and favoritism all around

Give your management team more education as far as how to treat people

whats going wrong is that my co workers are getting paid a whole dollar or two more than me and they have been here for a shorter amount of time

What would you most like to see improved at your company?

Outlook Reviews

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