
Out of 527 Academy Sports & Outdoors employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Academy Sports & Outdoors improve their work culture. The Customer Support team, with 68% positive reviews, reports the best experience at Academy Sports & Outdoors compared to all other departments at the company. The Product team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
Communication , leadership , time management
They need to actully care svout people cuz they dont
Change in management and more resources for new hires.
They need to know how to do the jobs of their employees. Hire better staff and please leads that have much more experience especially in management and customer service. Lead by example. Not make it a click where they get away with doing bare minimum.
Review from Operations Dept
NEW MANAGEMENT ALL AROUND HORRIBLE STAFF
Lack of of knowing who is full time causing schedule foul ups would help
Review from Customer Success Dept
I think more pay for this job would be better.
For being in a lead position I should be paid more than the people I responsible for.
Review from Operations Dept
Higher pay. Too much responsability for only 16 an hour. I have a second job with less responsability making 23 an hour.
Review from Sales Dept
Payment is absolutely pathetic for the amount of ridiculous hoops that we have to jump through in order to do our daily duties. In the end, Academy is going to put the bottom line first and the customer and employee last. It's a directionless company that's doomed to failure.
Its not the co workers its management
Push credit. Engage customers. Show up on time. And do what they're asked of.
Review from Sales Dept
Better training, updated registers, better management training
Less bad attitude towards co workers
Review from Operations Dept
Take their jobs more seriously. Learn what their job responsibilities are and execute them lead by example. Include everybody be more personable. Don't act like a click and better than.
Review from Operations Dept
Literally just more resources would fix it.
Management and team leads needs to understand that people may be in school, have another job, or something in life may pop up. Their attitude towards when people need to take off or some thing and he may be doing a holiday, or a busy weekend.
Review from Sales Dept
Stop berating employees for problems that they cannot fix and completely dump the OSATs, as if we're able to fix them by pestering customers to do more of them when their dissatisfaction is entirely on things on the corporate end.
The managers, people that work the hardest should be the managers, not lazy people.
The annual review process needs to change. Not only are goals not always clearly defined, but they are often not shared with the eployees until well into the fiscal year.
Review from Operations Dept
let the person know more about the company
Maybe listen more. Not put down other positions and why they were given that role. Offer adequate pay for adequate expectations of the work roll.
Review from Operations Dept
During the interview, they need to be upfront about policies, pay, hours, in the availability for a part-time or full-time.
Review from Sales Dept
The store manager should be aware of the quality of new hires. Know which department managers that are horrible at hiring good workers.
Poor no commication and not welcoming.
We all just look like chickens with out heads cut off running around.
Lack of Communication between management and above to associates, if management and higher were to listen better and actually game plan better there would be less mess ups and more getting done. Also, Favoritism needs to stop, store managers & Directors make it very apparent who are their pets
Again just disrespect of employees and favoritism all around
Give your management team more education as far as how to treat people
whats going wrong is that my co workers are getting paid a whole dollar or two more than me and they have been here for a shorter amount of time
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