Acadia Healthcare Employee Reviews
Out of 140 Acadia Healthcare employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Acadia Healthcare improve their work culture. The Customer Support team, with 65% positive reviews, reports the best experience at Acadia Healthcare compared to all other departments at the company. The Operations team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There was a lot of oversight.
They all have open door policies!
They are consistently available to engage in conversations and address issues with a focus on finding positive and constructive solutions.
Very open and accessible to employees of all levels
Their willingness to collabaorte a d be flexible
What does the leadership team need to get better at?
Listening to staff, knowing what we actually do. Maybe management should hang around instead of disappearing and dictating rules by email. That is NOT management as far as I am concerned. Managers having affairs with agency staff.
Following federal and state laws regarding fair employment, safe and ethical treatment of patients
Listen to the managerial staff that is on the front lines dealing with patients.
Communication, process control professionalism teamwork and redpect for others
honesty and integrity, stop the racial and gender bias at clinic level
Review from Operations Dept
What is the best part about your compensation package?
I love that they have a wide variety of benefits. I don't like their United Healthcare and I wasn't offered stock.
The optional additional life insurance goes up to 250k. Also the vesting timeline is favorable.
The best part of my compensation package is the company matching a portion of my 401k.
Shift differential hours and free meals each shift
Time off, peesonal time, sick time
Why do you feel undervalued and what would make you feel better about your compensation?
Better ratios witg payients and staff. Currently i roak my license bu the humber and acuity of payients i am responsible for
The level of expertise the role requires compared with the compensation is unfair.
Sometimes I get overwhelmed and am just told to make it work.
Have never had a raise. No stock options but the CEO is making millions, of course. Who is doing all the work and working 12 hour shifts? Not the CEO.
health insurance is too expensive, and time off benefits are unusable
Review from Operations Dept
What are some of the best things about your team?
They are team players and most of them are super positive. I don't get that Big I little You feeling.
They show up to work sometimes
We all work very well together.
I loved my coworkers, well 98% the others make fun of the kids
They work in the best interest of the population and are committed to pt care
What do your coworkers need to improve and how could you work together better?
Being respectful, actually doing work extra work that is needed communicating need to treat patients and coworkers with respect
Employees should be better compensated for their work. The workplace environment is also hostile, as Leadership pits employees against one another to leverage their influence and superiority. SICK CULTURE THROUGH AND THROUGH FROM THE TOP DOWN...
Review from Operations Dept
Actually listen to each other
No support or team work.
Review from Operations Dept
What is most positive about the culture and environment at your company?
We all celebrate the big and little things in life. Always happy for someone when they get an opportunity to advance
We have a diverse workforce and are achieving increased equity and inclusion.
Kind staff..excluding management. Kind patients.
The patients coming off drugs are easier to get along with and are less lazy and disrespectful than staff are
Patient centered & solution focused. Team work to help our patients stabilize and get better.
What needs to change to make the company culture better?
New leadership at the facility and coproate level
Focus on the employees and patients instead of profit, profit, profit.
Start all over again with management. Clean HOUSE
Better staffing & consolidated paperwork or please go to the Computer System charting
The culture is dismissive at best and demeaning honestly
What did you like most about the interview process?
Quick response and turnaround of notification of being hired
Quick and easy, hired on the spot
They was nice and understanding
The people who interviewed me were knowledgeable about their jobs and experience.
Manager was truly seeking someone that yearned to make a positive difference.
What would you improve about your company's interview process?
Takes way to long to be hired way way too long to start
What makes you most happy at work?
Helping the patients and seeing them succeed.
My staff and co-workers dedication to the patients
Accomplishing the goals that I set out daily.
To see a patient get better
Sharing ideas with my employees, listening to their feedback, making the necessary adjustments operationalizing complex systems with every ones positive participartion.
What's going wrong and how can it be improved?
Management is so bad. Extremely high turnover. It is not staff, it is because of toxic management
Morale has declined and patients/clients can see it.
No process for anything very little training no communication betweem staff and shifts we have 5 cleaning personel for 300 residents the whole rehab is filthy
medical personnel are supervised at clinic and regional levels by people who have no medical training and have no idea what is involved in the medication delivery system. The fix would be to hire directors of medication dispensing clinics that have a medical background as opposed to counselors
Review from Operations Dept
The environment was negative and employees feel helpless to change it
What would you most like to see improved at your company?
Professional growth, employee support, promote opportunities for self-care, paid time off.