Addus Homecare Employee Reviews
Out of 268 Addus Homecare employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Addus Homecare improve their work culture. The HR team, with 93% positive reviews, reports the best experience at Addus Homecare compared to all other departments at the company. The Operations team offered the most constructive feedback, with 69% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Good Communication quick respond to my email overall great team
My team and the assistant director work great together. We aree an awesome team
Review from Customer Success Dept
The leadership team is made up of friendly, knowledgeable and caring people.
Everyone works together its great
They are professionals. They know they're business.
What does the leadership team need to get better at?
Communicate skills. Logistics ratio distribution but that's probably to hard for them understand.
Communication! Training staff! Not going in and messing things all up.
Jist shut down the company completely
Listening & getting medical attention for clients that have needed it for weeks after being told repeatedly by the field employees visiting clients homes.
More communication with all the employees and employers
What is the best part about your compensation package?
The best part is medical thats all
Review from Customer Support Dept
Dont know what that is
Its a good benefit for lower entry staff
I am paid by the week. Every week.
At this time, I don't have any benefits, but would like to get dental
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay. If you have someone work for you under the impression of job placement then give the aide the work. Caring coordinators. A team who is actually supportive of the aide and the clients.
The job is mentally draining. I don't make enough to not have to work another job
I work extremely hard going above and beyond for my clients I also do what's asked of me without any complaints
I'm only getting 10.50 an on the commercial IT stated that home Care gets $11.50 an it's not fair at all I shouldn't got $11.50
More then you know. They bought the company I work for out and we had a amazing reputation of being best in field till Addus bought us. Now everyone has left, gotten attorneys for payment owed to them, no one wants to work for them anymore cause they are sharks.
What are some of the best things about your team?
Concern for client, helpful, knowledgeable.
Hard working. Passionate, Caring, Understanding.
We work together as a team
They are courteous and kind
Review from HR Dept
Professionalism and consistency they really wanna make sure we as caregivers are taken care of
What do your coworkers need to improve and how could you work together better?
I don't know of any "CO-WORKERS. I have one client and no contact with coworkers. But if you want real. I'm not impressed with how disrespectful many coworkers are at t the main office
What meetings? We havent had a meeting in the last two years. Fire the entire Lewiston office and start all over. Who wants to work for a company that does respect thei employees or clients? Employees want to valued , respected, not beat down, belittled or ashamed to go to work
Well its not my coworkers I have a problem with its payroll
They need to realize the aides are the ones who keep their paychecks coming. They get paid regardless but could care less about our work
Communicate with each other effectively
What is most positive about the culture and environment at your company?
My clinets are postive. Upstairs in office dont know
We work as a team
And it is positive and I love it and I love my clients
Review from HR Dept
ADDUS HOMECARE is a company that would like to see their employees prosper endless possibilities with ADDUS if you just stick to it
I am lucky as I get to take care of my mum but before that I had several other patients and I loved every minute of being their caregiver! But the staff hasnt always been a pleasure to work with or for. Matt has been our best Agency Director but he isnt always good about communicating with us
What needs to change to make the company culture better?
Guaranteed full-time work. Better pay
Pay us caregiver fair on our check
The director and service cordinator need to be trained properly
Respect, appreciation, and value our work better
Respect each person's value and work performance
Review from Operations Dept
What did you like most about the interview process?
They bring you into the office. From training to personal help. You are trained and provided support options to help with the day to day duties.
When I first interviewed at Addus 11 years ago it was great, they made me feel like I was becoming a part of something great
I enjoyed meeting my new team members and the interview process was handled professionally.
Friendly and made me feel comfortable
The management seemed happy to get me on board
Review from Customer Success Dept
What would you improve about your company's interview process?
Stop saying job placement if there isn't any. Stop stating availability in residing borough and there isn't any. Stop saying contact coordinator if the coordinator is rude or barely answers.
No one wants to take a job with them now Addus bought our company, We had people begging to come work eith us now we are so short staffed since addus took over.
Look at allthe other comments
Actually have one. They dont reconize the union at all
Kindness goes a long way. Throwing power around is not the way to go.
Review from Operations Dept
What makes you most happy at work?
My clinet makes me happy
Helping an being of service for my clients
Review from Customer Support Dept
When a client thanks me and tells me how nuch i helped them snd answref their questions
Review from Customer Success Dept
I have excellent clients who appreciate the care i provides and caring team managers who really care about clients and staff
Doing something that I enjoy. Having time off to take care of my business. Having a good management team that cares and helps me each day.
What's going wrong and how can it be improved?
Not enough workers per client ratio
People in the Lewiston Office
Extremely negative people who are supervisors here.
Review from Operations Dept
They just have terrible standards and don't care about clients or employees. It's a money making office.
Review from Customer Support Dept
Not enough help, the office is unfair and they lie
What do you like best about your company?
How caring an loving the people are to you
Review from Customer Support Dept
What would you most like to see improved at your company?
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