-91
NPS
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Advantage Rent A Car
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About Advantage Rent A Car's Brand
Brand at a Glance
44%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Advantage Rent A Car NPS
Advantage Rent A Car's Net Promoter Score (NPS) is a -91 with 3% Promoters, 3% Passives, and 94% Detractors. Net Promoter Score tracks whether Advantage Rent A Car's customers would recommend using the product based on a scale of -100 to 100.
Advantage Rent A Car Overall NPS
| 3% | Promoters |
|---|---|
| 3% | Passives |
| 94% | Detractors |
Advantage Rent A Car NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -81 | Mar 2024 | -81 |
Apr 2024 -85 | Apr 2024 | -85 |
May 2024 -87 | May 2024 | -87 |
Jul 2024 -87 | Jul 2024 | -87 |
Aug 2024 -87 | Aug 2024 | -87 |
Sep 2024 -90 | Sep 2024 | -90 |
Oct 2024 -90 | Oct 2024 | -90 |
Nov 2024 -90 | Nov 2024 | -90 |
Dec 2024 -90 | Dec 2024 | -90 |
May 2025 -90 | May 2025 | -90 |
Jun 2025 -93 | Jun 2025 | -93 |
Nov 2025 -93 | Nov 2025 | -93 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Advantage Rent A Car NPS by Gender
Male customers rated Advantage Rent A Car's NPS 14 points higher than Female customers.
Male
-86
Advantage Rent A Car's NPS was rated -86 by Male customers on Comparably.
7%
Promoters
0%
Passives
93%
Detractors
Female
-100
Advantage Rent A Car's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Advantage Rent A Car NPS by Ethnicity
Advantage Rent A Car's NPS was rated -100 points by both African American/Black and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
African American/Black -100 | African American/Black | -100 |
Other -100 | Other | -100 |
Advantage Rent A Car NPS by Age
Advantage Rent A Car's NPS was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
Advantage Rent A Car NPS by Usage
Advantage Rent A Car's NPS was rated the highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
2 to 5 Years -80 | 2 to 5 Years | -80 |
Over 10 Years -34 | Over 10 Years | -34 |
Advantage Rent A Car Customer Reviews
Out of the 5 Advantage Rent A Car customer reviews 0 were positive and 5 were constructive. Advantage Rent A Car customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Advantage Rent A Car Customer Loyalty
44%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
44% of Advantage Rent A Car users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Advantage Rent A Car Customer Loyalty Score by Gender
Female customers rated Advantage Rent A Car's Customer Loyalty score 12% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Advantage Rent A Car.
Male
40%
Yes
Female
52%
Yes
Advantage Rent A Car Customer Loyalty Score by Ethnicity
Advantage Rent A Car's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Advantage Rent A Car.
44
out of 100
Caucasian
70
out of 100
African American/Black
40
out of 100
Other
Advantage Rent A Car Customer Loyalty Score by Age
Advantage Rent A Car's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Advantage Rent A Car.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 55% | 31-35 | 55% |
36-40 55% | 36-40 | 55% |
56-60 78% | 56-60 | 78% |
61-65 10% | 61-65 | 10% |
66+ 28% | 66+ | 28% |
Advantage Rent A Car Customer Loyalty Score by Usage
Advantage Rent A Car's Customer Loyalty score was rated the highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Advantage Rent A Car Customer Loyalty Score by Industry
Advantage Rent A Car's Customer Loyalty score was rated the highest by Education industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Advantage Rent A Car Product Quality
1.5/5
Advantage Rent A Car has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Advantage Rent A Car Product Information
Advantage Rent A Car’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Advantage Rent A Car's product the highest. Reviewers from the Tech industry rated Advantage Rent A Car the lowest at 1.5.
- Website
- http://www.advantage.com/
- Company Size
- 1,001-5,000 Employees
Quick Insights into Advantage Rent A Car Product Quality
Advantage Rent A Car's Product Quality score was rated highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Advantage Rent A Car's Product Quality.
Ranked Advantage Rent A Car Product Quality the Highest
Ranked Advantage Rent A Car Product Quality the Lowest
Advantage Rent A Car Product Quality Score by Gender
Advantage Rent A Car's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Advantage Rent A Car.
Male
1.5/5
Female
1.5/5
Advantage Rent A Car Product Quality Score by Ethnicity
Advantage Rent A Car's Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Advantage Rent A Car.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Advantage Rent A Car Product Quality Score by Age
Advantage Rent A Car's Product Quality score was rated the highest by customers ages 61-65, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Advantage Rent A Car.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.8 | 61-65 | 1.8 |
66+ 1.5 | 66+ | 1.5 |
Advantage Rent A Car Product Quality Score by Usage
Advantage Rent A Car's Product Quality score was rated the highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Advantage Rent A Car Product Quality Score by Industry
Advantage Rent A Car's Product Quality score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Advantage Rent A Car Pricing
Advantage Rent A Car ROI & Value For Money
1.5/5
Advantage Rent A Car has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advantage Rent A Car's overall ROI score rated by its users and customers.
Advantage Rent A Car Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry.
Quick Insights into Advantage Rent A Car ROI
Advantage Rent A Car's ROI score was rated highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and rated lowest by customers from the Tech industry.
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Ranked Advantage Rent A Car ROI the Highest
Ranked Advantage Rent A Car ROI the Lowest
Advantage Rent A Car ROI Score by Gender
Advantage Rent A Car's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Advantage Rent A Car.
Male
1.5/5
Female
1.5/5
Advantage Rent A Car ROI Score by Ethnicity
Advantage Rent A Car's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Advantage Rent A Car.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.8 | Other | 1.8 |
Advantage Rent A Car ROI Score by Age
Advantage Rent A Car's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Advantage Rent A Car.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.7 | 66+ | 1.7 |
Advantage Rent A Car ROI Score by Usage
Advantage Rent A Car's ROI score was rated the highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Advantage Rent A Car ROI Score by Industry
Advantage Rent A Car's ROI score was rated 1.5 stars by both Education and Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Advantage Rent A Car Customer Satisfaction (CSAT)
Advantage Rent A Car Customer Satisfaction (CSAT) Score
6 / 100
Advantage Rent A Car has an overall Customer Satisfaction score of 6 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
3%
Satisfied
3%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
85%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Advantage Rent A Car Customer Satisfaction
Advantage Rent A Car's Customer Satisfaction score was rated highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Advantage Rent A Car's Customer Satisfaction.
Ranked Advantage Rent A Car Customer Satisfaction the Highest
Ranked Advantage Rent A Car Customer Satisfaction the Lowest
Advantage Rent A Car Customer Satisfaction Score by Gender
Female customers rated Advantage Rent A Car's Customer Satisfaction score 1 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Advantage Rent A Car.
6 / 100
MaleVery Satisfied | 6% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 7% | |
Very Dissatisfied | 87% |
7 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 7% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 13% | |
Very Dissatisfied | 80% |
Advantage Rent A Car Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Advantage Rent A Car's Customer Satisfaction (CSAT) score was rated 5% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Advantage Rent A Car.
5 / 100
Very Satisfied
0%
Satisfied
5%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
86%
CSAT according to African American/Black
Advantage Rent A Car's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Advantage Rent A Car.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
CSAT according to Other
Advantage Rent A Car's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Advantage Rent A Car.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
Advantage Rent A Car Customer Satisfaction Score by Age
Advantage Rent A Car's Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Advantage Rent A Car.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 0% | |||||||||||||||
| 36-40 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 20% |
Advantage Rent A Car Customer Satisfaction Score by Usage
Advantage Rent A Car's Customer Satisfaction score was rated the highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Advantage Rent A Car Customer Satisfaction Score by Industry
Advantage Rent A Car's Customer Satisfaction score was rated 0 points by both Education and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Advantage Rent A Car Customer Satisfaction Score by Industry",
"text": "Advantage Rent A Car's Customer Satisfaction score was rated 0 points by both Education and Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Advantage Rent A Car's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Advantage Rent A Car's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Advantage Rent A Car's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
}
]
}Advantage Rent A Car Customer Service
1.5/5
Advantage Rent A Car has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advantage Rent A Car's overall Customer Service score rated by its users and customers.
About Advantage Rent A Car's Customer Service
Website
http://www.advantage.com/
Quick Insights into Advantage Rent A Car Customer Service
Advantage Rent A Car's Customer Service score was rated highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Advantage Rent A Car's Customer Service score.
Ranked Advantage Rent A Car Customer Service the Highest
Ranked Advantage Rent A Car Customer Service the Lowest
Advantage Rent A Car Customer Service Score by Gender
Advantage Rent A Car's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Advantage Rent A Car.
Male
1.5/5
Female
1.5/5
Advantage Rent A Car Customer Service Score by Ethnicity
Advantage Rent A Car's Customer Service score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Advantage Rent A Car.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
Advantage Rent A Car Customer Service Score by Age
Advantage Rent A Car's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Advantage Rent A Car.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.8 | 66+ | 1.8 |
Advantage Rent A Car Customer Service Score by Usage
Advantage Rent A Car's Customer Service score was rated the highest by customers who have used Advantage Rent A Car's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Advantage Rent A Car Customer Service Score by Industry
Advantage Rent A Car's Customer Service score was rated 1.5 stars by both Education and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Advantage Rent A Car as an Employer
3.5/5
Advantage Rent A Car has a 3.5/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Advantage Rent A Car scored a -91 for Net Promoter Score and a -40 for Employee Net Promoter Score. NPS gauges how likely a customer of Advantage Rent A Car would recommend the brand to a friend. ENPS measures how likely Advantage Rent A Car employees would recommend working at Advantage Rent A Car to a friend.
Net Promoter Score
-91
NPS Score
| 3% | Promoters |
|---|---|
| 3% | Passive |
| 94% | Detractors |
Employee Net Promoter Score
-40
eNPS Score
| 20% | Promoters |
|---|---|
| 20% | Passive |
| 60% | Detractors |
