-70
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Affordable Care
Marketing or Exec? Claim Your Free Account
About Affordable Care's Brand
ACI is the leading dental support organization for affiliated dental practices that focus exclusively on tooth replacement services.
Brand at a Glance
75%
Customer Loyalty
2/5
Product Quality
1.8/5
Pricing
1.9/5
Customer Service
Affordable Care CMO
Matt Stringer
Matt Stringer serves as the Chief Marketing Officer of Affordable Care Inc.. Matt started at Affordable Care Inc. in July of 2018. Matt currently resides in the Raleigh-Durham, North Carolina Area.
Affordable Care NPS
Affordable Care's Net Promoter Score (NPS) is a -70 with 15% Promoters, 0% Passives, and 85% Detractors. Net Promoter Score tracks whether Affordable Care's customers would recommend using the product based on a scale of -100 to 100.
Affordable Care Overall NPS
| 15% | Promoters |
|---|---|
| 0% | Passives |
| 85% | Detractors |
Affordable Care NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 -100 | Apr 2021 | -100 |
Mar 2022 -100 | Mar 2022 | -100 |
May 2022 -100 | May 2022 | -100 |
Aug 2022 -100 | Aug 2022 | -100 |
Sep 2022 -67 | Sep 2022 | -67 |
Dec 2022 -71 | Dec 2022 | -71 |
Feb 2023 -75 | Feb 2023 | -75 |
May 2023 -77 | May 2023 | -77 |
Nov 2023 -81 | Nov 2023 | -81 |
Feb 2024 -67 | Feb 2024 | -67 |
Apr 2025 -69 | Apr 2025 | -69 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Affordable Care NPS by Gender
Female customers rated Affordable Care's NPS 40 points higher than Male customers.
Male
-100
Affordable Care's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-60
Affordable Care's NPS was rated -60 by Female customers on Comparably.
20%
Promoters
0%
Passives
80%
Detractors
Affordable Care NPS by Ethnicity
Affordable Care's NPS was rated -100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Affordable Care NPS by Age
Affordable Care's NPS was rated -100 points by customers ages 56-60 on Comparably.
Affordable Care NPS by Usage
Affordable Care's NPS was rated the highest by customers who have used Affordable Care's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
Affordable Care Customer Reviews
Out of the 4 Affordable Care customer reviews 1 was positive and 3 were constructive. Affordable Care customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Affordable Care Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of Affordable Care users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Affordable Care Customer Loyalty Score by Gender
Female customers rated Affordable Care's Customer Loyalty score 30% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Affordable Care.
Male
70%
Yes
Female
100%
Yes
Affordable Care Customer Loyalty Score by Ethnicity
Affordable Care's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Affordable Care.
78
out of 100
Caucasian
Affordable Care Customer Loyalty Score by Age
Affordable Care's Customer Loyalty score was rated 70% by customers ages 56-60 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Affordable Care.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
56-60 70% | 56-60 | 70% |
Affordable Care Customer Loyalty Score by Usage
Affordable Care's Customer Loyalty score was rated the highest by customers who have used Affordable Care's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Affordable Care Product Quality
2/5
Affordable Care has an overall Product Quality score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Affordable Care's overall Product Quality score rated by its users and customers.
Affordable Care Product Information
Affordable Care’s product quality score is a 2 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Quick Insights into Affordable Care Product Quality
Affordable Care's Product Quality score was rated highest by customers who have used Affordable Care's products/services for Less than 1 Year, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Affordable Care's Product Quality.
Ranked Affordable Care Product Quality the Highest
Ranked Affordable Care Product Quality the Lowest
Affordable Care Product Quality Score by Gender
Female customers rated Affordable Care's Product Quality score 1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Affordable Care.
Male
1.5/5
Female
2.5/5
Affordable Care Product Quality Score by Ethnicity
Affordable Care's Product Quality score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Affordable Care.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
Affordable Care Product Quality Score by Age
Affordable Care's Product Quality score was rated 1.8 stars by customers ages 56-60 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Affordable Care.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
56-60 1.8 | 56-60 | 1.8 |
Affordable Care Product Quality Score by Usage
Affordable Care's Product Quality score was rated the highest by customers who have used Affordable Care's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Affordable Care Pricing
Affordable Care ROI & Value For Money
1.8/5
Affordable Care has a value for money and ROI score of 1.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Affordable Care's overall ROI score rated by its users and customers.
Quick Insights into Affordable Care ROI
Affordable Care's ROI score was rated highest by customers who have used Affordable Care's products/services for Less than 1 Year, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Affordable Care's ROI score.
Ranked Affordable Care ROI the Highest
Ranked Affordable Care ROI the Lowest
Affordable Care ROI Score by Gender
Female customers rated Affordable Care's ROI score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Affordable Care.
Male
1.5/5
Female
2.2/5
Affordable Care ROI Score by Ethnicity
Affordable Care's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Affordable Care.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Affordable Care ROI Score by Age
Affordable Care's ROI score was rated 1.5 stars by customers ages 56-60 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Affordable Care.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
56-60 1.5 | 56-60 | 1.5 |
Affordable Care ROI Score by Usage
Affordable Care's ROI score was rated the highest by customers who have used Affordable Care's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Affordable Care Customer Satisfaction (CSAT)
Affordable Care Customer Satisfaction (CSAT) Score
17 / 100
Affordable Care has an overall Customer Satisfaction score of 17 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
17%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
66%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Affordable Care Customer Satisfaction
Affordable Care's Customer Satisfaction score was rated highest by customers who have used Affordable Care's products/services for Less than 1 Year, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Affordable Care's Customer Satisfaction.
Ranked Affordable Care Customer Satisfaction the Highest
Ranked Affordable Care Customer Satisfaction the Lowest
Affordable Care Customer Satisfaction Score by Gender
Female customers rated Affordable Care's Customer Satisfaction score 0 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Affordable Care.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
25 / 100
FemaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 50% | |
Very Dissatisfied | 25% |
Affordable Care Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Affordable Care's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Affordable Care.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
Affordable Care Customer Satisfaction Score by Age
Affordable Care's Customer Satisfaction score was rated 0 points by customers ages 56-60 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Affordable Care.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56-60 | 0% |
Affordable Care Customer Satisfaction Score by Usage
Affordable Care's Customer Satisfaction score was rated 34 points by customers who have used Affordable Care's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Affordable Care Customer Service
1.9/5
Affordable Care has an overall Customer Service score of 1.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Affordable Care's overall Customer Service score rated by its users and customers.
About Affordable Care's Customer Service
Address
Raleigh, NC 27607
Website
http://www.affordabledentures.com/
Phone Number
252 5271157
Quick Insights into Affordable Care Customer Service
Affordable Care's Customer Service score was rated highest by customers who have used Affordable Care's products/services for Less than 1 Year, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Affordable Care's Customer Service score.
Ranked Affordable Care Customer Service the Highest
Ranked Affordable Care Customer Service the Lowest
Affordable Care Customer Service Score by Gender
Female customers rated Affordable Care's Customer Service score 0.4 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Affordable Care.
Male
1.5/5
Female
1.9/5
Affordable Care Customer Service Score by Ethnicity
Affordable Care's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Affordable Care.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Affordable Care Customer Service Score by Age
Affordable Care's Customer Service score was rated 1.5 stars by customers ages 56-60 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Affordable Care.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
56-60 1.5 | 56-60 | 1.5 |
Affordable Care Customer Service Score by Usage
Affordable Care's Customer Service score was rated the highest by customers who have used Affordable Care's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Affordable Care as an Employer
2.4/5
Affordable Care has a 2.4/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Affordable Care scored a -70 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Affordable Care would recommend the brand to a friend. ENPS measures how likely Affordable Care employees would recommend working at Affordable Care to a friend.
Net Promoter Score
-70
NPS Score
| 15% | Promoters |
|---|---|
| 0% | Passive |
| 85% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
