Agero Employee Reviews
Out of 122 Agero employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Agero improve their work culture. The Customer Support team, with 77% positive reviews, reports the best experience at Agero compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The communication and the team work.
They help out right away.
they have our best interest in mind and push us to progress
Great day and job well done
Very dedicated to team work.
Review from Customer Support Dept
What does the leadership team need to get better at?
COMMUNICATION, HELPING, HONESTY, FAIRNESS, ORGANIZING
Yes I do think that
Talk to each other and stay on the same page and treat all employees equal
Listening. Implementation of new process. Listening.
need to do our job for awhile
Review from Customer Support Dept
What is the best part about your compensation package?
Bonus and stock options and growth.
Great day and job well done
Dental i guess but not much
The bonuses are okay and helpful
Haven't finished reading the package to respond
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
For the past 3_4 years agero has left many feeling like chopped liver. We adapt to so much on a daily basis. The company is so quick to always point out where we're lacking even to no fault to us as we have no direction other than Jon resources. They have not provided any raises in the last 3 years.
I am a woman and dont make nearly what my male counterparts do even though i have more experience
Review from Customer Support Dept
Nothing job killed any hope to like it
I think there should be incentive for bonus for those have worked there for a while
Review from Customer Support Dept
to be paid more money
What are some of the best things about your team?
Some people are cool. Some arent.
Everyone is understanding & they are very dedicated
Patience with learning, friendliness and willingness to help
Review from Customer Support Dept
how we work together to meet the same end goal
Coworkers, great customers, fun, not boring
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Pull their share of the work.
Home work dont apply to me
they need to actually do their jobs and not be lazy
Review from Customer Support Dept
No we have a great work family
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone gets along with everyone
Being thanked by cudtomers for my work and mngrs and executives acknowledging my work as well
Review from Customer Support Dept
The support from the coaches
I do not really know
They allow you to work from home
What needs to change to make the company culture better?
A review of company policies and an adherence test to those policies.
They need to offer more opportunities for advancement
Review from Customer Support Dept
very toxic. worse than the job
Review from Customer Support Dept
What did you like most about the interview process?
The interview went smooth and positive.
To great attentions to detail.
Standard and straight to the point
They took real interest in my answers by asking follow up queestions
Review from Customer Support Dept
That it was fast and the salary was given
What would you improve about your company's interview process?
There aren't any Interviews reviews of Agero yet.
Be the first to contribute a review.
What makes you most happy at work?
All the things as we are a true team that cares
Flex schedule, bonus, respect, and ownership
the people I work with, and the pace of the work
My progress at work, working with coworkers,
Review from Customer Support Dept
Great day and job well done
What's going wrong and how can it be improved?
Customers are not satisfied with services and providers do not feel they are being paid reasonably either.
need to fire upper management
Review from Customer Support Dept
What do you like best about your company?
A lot of incentives and overtime
when you know someone is grateful for the job you do
Review from Customer Support Dept
What would you most like to see improved at your company?
Sometimes the stats are very hard to manage