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Mentally draining, understaffed, constant system failures,excessive scripting and no way to transfer customers to supervisors. They make you deescalate and if a customer or provider harasses or threatens you, little to nothing is done. However, coaches are amazing and very supportive
What is the best part about your compensation package?
Dental i guess but not much
What makes you most happy at work?
Getting to clock out and rare time off
What is most positive about the culture and environment at your company?
The support from the coaches
What did you like most about the interview process?
That it was fast and the salary was given
What are some of the best things about your team?
My team is the best at problem solving and support
Other Employee Reviews for Agero
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