Agero CS Rep Employee Reviews
Briefly describe your overall experience at your company
For the most part I look forward to coming to work and being helpful.
Review from Customer Support Dept
It's been a difficult journey becoming the ideal agent but well worth the time and energy invested
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Very dedicated to team work.
Review from Customer Support Dept
The fact that they work with the employees not against them. They do their best to maintain a progressively productive work environment.
Review from Customer Support Dept
I love the extensive training I get since I serve roadside assistance through many insurance companies.
Review from Customer Support Dept
They are open about changes
Review from Customer Support Dept
I think that they try to assist their representatives when they need additional help.
Review from Customer Support Dept
What does the leadership team need to get better at?
need to do our job for awhile
Review from Customer Support Dept
What is the best part about your compensation package?
It's too expensive to invest in with the income I'm earning.
Review from Customer Support Dept
Benefits are are not great but reasonable
Review from Customer Support Dept
always some excuse not to give a raise
Review from Customer Support Dept
I love how overtime is available almost all the time, the pay is amazing, and the shifts aren't bad!
Review from Customer Support Dept
Haven't finished reading the package to respond
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think there should be incentive for bonus for those have worked there for a while
Review from Customer Support Dept
I feel that pay increases should be offered, been there four years and still being paid the same.
Review from Customer Support Dept
No just under paid for the area
Review from Customer Support Dept
What are some of the best things about your team?
Patience with learning, friendliness and willingness to help
Review from Customer Support Dept
The motivation and encouragement shown by everyone.
Review from Customer Support Dept
Everyone helps each other when needed
Review from Customer Support Dept
they are solid when they show up
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
they need to actually do their jobs and not be lazy
Review from Customer Support Dept
No we have a great work family
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The environment is employee friendly
Review from Customer Support Dept
There are always there for support and answer questions.
Review from Customer Support Dept
They enjoy putting good motivation toward their employees
Review from Customer Support Dept
start paying your service providers on time. And stop looking for a way to short change them
Review from Customer Support Dept
What needs to change to make the company culture better?
They need to offer more opportunities for advancement
Review from Customer Support Dept
very toxic. worse than the job
Review from Customer Support Dept
What did you like most about the interview process?
The patients of the interviewer
Review from Customer Support Dept
It was very easy and effortless to interview.
Review from Customer Support Dept
What I liked most about the interview process is that is was quick.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The environment is inviting and not aggressive
Review from Customer Support Dept
Completing my assignments and knowing that my efforts are being utilized to help others
Review from Customer Support Dept
Knowing that I have flex hours so I can take care of family.
Review from Customer Support Dept
Friendly environment and happy people.
Review from Customer Support Dept
taking the time to help those in need
Review from Customer Support Dept
What's going wrong and how can it be improved?
need to fire upper management
Review from Customer Support Dept
What do you like best about your company?
when you know someone is grateful for the job you do
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Agero yet.
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