Alcoa Customer Service Manager Salaries in Baltimore, MD | Comparably
Alcoa Claimed Company
We Turn Raw Potential into Real Progress Our Purpose extends beyond what we make today. It’s why we exist and how we make the world better. It reflects what we’ve always been and provides clear direction for our future and helps keep us rooted to our strengths. Our Purpose helps guide every goal we set, decision we make, action we take and strategy we implement. Evolving the Aluminum Industry We are making something real at Alcoa. It’s more than incremental improvements —we are unlocking the value inside our people and processes to change the industry and shape the world we live in. Our products help customers solve problems in a carbon-constrained world. We offer the industry’s most comprehensive low-carbon product portfolio, Sustana. We evaluate new partnerships that create materials for tomorrow’s sustainable economy. And we support recycling through innovative breakthrough technologies. read more
EMPLOYEE
PARTICIPANTS
165
TOTAL
RATINGS
2031
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Alcoa Customer Service Manager Salaries in Baltimore, MD

The average Alcoa Customer Service Manager in Baltimore, MD earns an estimated $129,366 annually, which includes an estimated base salary of $115,033 with a $14,333 bonus. Alcoa's Customer Service Manager compensation is $59,074 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Alcoa in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Alcoa earns $310 more on average than the Marketing Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$129,366
Average Compensation
$115,033
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at Alcoa

In Baltimore, MD, Customer Service Managers earn $199 more than Customer Service Managers.

Customer Service Manager
$129k*
Technical Support
$59k*
CS Rep
$55k*
* estimated salary

Compensation at Alcoa by Department

In Baltimore, MD, The Customer Support Department averages $310 more than the Marketing Department, and $809 less than the Legal Department

Legal
$131,482 Avg. total comp.
+$809
Customer Support
$130,673 Avg. total comp.
Marketing
$130,363 Avg. total comp.
-$310

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Alcoa reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Alcoa reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Alcoa Rate Their Compensation

The majority of Customer Service Managers at Alcoa believe they're compensated fairly. 65% of Customer Service Managers at Alcoa say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Alcoa

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