Alida Recognized in Gartner Magic Quadrant for Voice of the Customer!

Comparably Awards

Alida Claimed Company

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth. That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation. Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns. Learn more at www.alida.com. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 6719

CEO: Efrem Ainsley

eNPS at Alida

Alida's Employee Net Promoter Score (eNPS) is 66, as rated by 235 employees. Employee Net Promoter Score tracks Alida employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Alida to a friend? Today, 72% of Alida employees would encourage their friends to become coworkers, whereas 22% are neutral and 6% would not recommend working at Alida to their friends.

Last updated months ago.

Where This Score Ranks Alida's eNPS

TOP
10%
In the Top 10% of 1671 Similar Sized Companies on Comparably
4th
4th place versus 4 competitors rated on Comparably

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Promoters
Passives
Detractors

Who Ranks Alida's eNPS the Highest?

Department - Engineering 92/100

Department - Business Development 87/100

Department - Marketing 73/100

Who Ranks Alida's eNPS the Lowest?

Department - Customer Support 34/100

Department - Customer Success 35/100

Department - Product 37/100

Alida eNPS At a Glance

Alida employees are more likely to recommend Alida as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Engineering department and the Business Development department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Alida to a friend?” Based on 235 ratings, Alida ranks 4th place versus its 4 competitors and is right below SurveyMonkey.

The last rating was provided months ago.