Align Technology Claimed Company
Align Technology is a global medical device company with industry-leading innovative products such as Invisalign clear aligners and iTero Intraoral scanners. read more
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no recognition and appreciation, unequality between departments
What does the leadership team need to get better at?
stop micromanagement, and differentiation betwwen customers
What is most positive about the culture and environment at your company?
allowing us to working from home so I can choose my own comfort zone
What are some of the best things about your team?
CS team can connect from each tool, environment and volunteer to be back of for each other
Why do you feel undervalued and what would make you feel better about your compensation?
at expension market cs team is inseparble from sales team, so for boost slaes sales team exploit customer service team
What's going wrong and how can it be improved?
job describtions, expectances are not clear. software tools are not good or fast enough for marketing campaigns, advantage programs etc.
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