93
NPS
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ALIREAZ
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About ALIREAZ's Brand
Brand at a Glance
84%
Customer Loyalty
4.3/5
Product Quality
4.7/5
Pricing
4.5/5
Customer Service
ALIREAZ NPS
ALIREAZ's Net Promoter Score (NPS) is a 93 with 95% Promoters, 3% Passives, and 2% Detractors. Net Promoter Score tracks whether ALIREAZ's customers would recommend using the product based on a scale of -100 to 100.
ALIREAZ Overall NPS
| 95% | Promoters |
|---|---|
| 3% | Passives |
| 2% | Detractors |
ALIREAZ NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 91 | Aug 2022 | 91 |
Sep 2022 93 | Sep 2022 | 93 |
Oct 2022 93 | Oct 2022 | 93 |
Dec 2022 93 | Dec 2022 | 93 |
Feb 2023 92 | Feb 2023 | 92 |
Apr 2023 92 | Apr 2023 | 92 |
May 2023 92 | May 2023 | 92 |
Jun 2023 94 | Jun 2023 | 94 |
Jul 2023 90 | Jul 2023 | 90 |
Aug 2023 92 | Aug 2023 | 92 |
Sep 2023 92 | Sep 2023 | 92 |
Nov 2023 92 | Nov 2023 | 92 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ALIREAZ NPS by Gender
Male customers rated ALIREAZ's NPS 17 points higher than Female customers.
Male
100
ALIREAZ's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
83
ALIREAZ's NPS was rated 83 by Female customers on Comparably.
88%
Promoters
7%
Passives
5%
Detractors
ALIREAZ NPS by Ethnicity
ALIREAZ's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 84 | Hispanic or Latino | 84 |
African American/Black 87 | African American/Black | 87 |
Asian or Pacific Islander 95 | Asian or Pacific Islander | 95 |
Native American 90 | Native American | 90 |
ALIREAZ NPS by Age
ALIREAZ's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
ALIREAZ NPS by Usage
ALIREAZ's NPS was rated the highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 100 | Less than 1 Year | 100 |
1 to 2 Years 76 | 1 to 2 Years | 76 |
2 to 5 Years 92 | 2 to 5 Years | 92 |
5 to 10 Years 100 | 5 to 10 Years | 100 |
ALIREAZ Customer Reviews
Out of the 6 ALIREAZ customer reviews 6 were positive and 0 were constructive. ALIREAZ customer reviews reflect that all customers have a favorable experience using the products/services of the company.
ALIREAZ Customer Loyalty
84%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
84% of ALIREAZ users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ALIREAZ Customer Loyalty Score by Gender
Female customers rated ALIREAZ's Customer Loyalty score 1% higher than Male customers.
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Male
91%
Yes
Female
92%
Yes
ALIREAZ Customer Loyalty Score by Ethnicity
ALIREAZ's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of ALIREAZ.
93
out of 100
Hispanic or Latino
100
out of 100
African American/Black
82
out of 100
Asian or Pacific Islander
91
out of 100
Native American
ALIREAZ Customer Loyalty Score by Age
ALIREAZ's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of ALIREAZ.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 74% | 18-25 | 74% |
26-30 93% | 26-30 | 93% |
31-35 94% | 31-35 | 94% |
36-40 89% | 36-40 | 89% |
41-45 100% | 41-45 | 100% |
ALIREAZ Customer Loyalty Score by Usage
ALIREAZ's Customer Loyalty score was rated the highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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ALIREAZ Customer Loyalty Score by Industry
ALIREAZ's Customer Loyalty score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Fashion and Beauty industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
ALIREAZ Product Quality
4.3/5
ALIREAZ has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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ALIREAZ Product Information
ALIREAZ’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated ALIREAZ's product the highest. Reviewers from the Fashion and Beauty industry rated ALIREAZ the lowest at 3.
- Website
- https://www.alireaz.com/
- Company Size
- 1-10 Employees
Quick Insights into ALIREAZ Product Quality
ALIREAZ's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers from the Fashion and Beauty industry.
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Ranked ALIREAZ Product Quality the Highest
Ranked ALIREAZ Product Quality the Lowest
ALIREAZ Product Quality Score by Gender
ALIREAZ's Product Quality score was rated 4.3 by both Female and Male customers on Comparably.
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Male
4.3/5
Female
4.3/5
ALIREAZ Product Quality Score by Ethnicity
ALIREAZ's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Native American customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of ALIREAZ.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 4.4 | Hispanic or Latino | 4.4 |
African American/Black 4.5 | African American/Black | 4.5 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Native American 4 | Native American | 4 |
ALIREAZ Product Quality Score by Age
ALIREAZ's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of ALIREAZ.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.3 | 18-25 | 4.3 |
26-30 4 | 26-30 | 4 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.6 | 36-40 | 4.6 |
41-45 4.7 | 41-45 | 4.7 |
ALIREAZ Product Quality Score by Usage
ALIREAZ's Product Quality score was rated the highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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ALIREAZ Product Quality Score by Industry
ALIREAZ's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Fashion and Beauty industry customers.
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ALIREAZ Pricing
ALIREAZ ROI & Value For Money
4.7/5
ALIREAZ has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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ALIREAZ Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Fashion and Beauty industry think that they had the lowest ROI from ALIREAZ.
Quick Insights into ALIREAZ ROI
ALIREAZ's ROI score was rated highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and rated lowest by customers from the Fashion and Beauty industry.
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Ranked ALIREAZ ROI the Highest
Ranked ALIREAZ ROI the Lowest
ALIREAZ ROI Score by Gender
Male customers rated ALIREAZ's ROI score 0.2 stars higher than Female customers.
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Male
4.8/5
Female
4.6/5
ALIREAZ ROI Score by Ethnicity
ALIREAZ's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of ALIREAZ.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 4.7 | African American/Black | 4.7 |
Asian or Pacific Islander 4.8 | Asian or Pacific Islander | 4.8 |
Native American 4.7 | Native American | 4.7 |
ALIREAZ ROI Score by Age
ALIREAZ's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full ROI by Age data of ALIREAZ.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.7 | 18-25 | 4.7 |
26-30 4.6 | 26-30 | 4.6 |
31-35 4.4 | 31-35 | 4.4 |
36-40 4.7 | 36-40 | 4.7 |
41-45 4.8 | 41-45 | 4.8 |
ALIREAZ ROI Score by Usage
ALIREAZ's ROI score was rated the highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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ALIREAZ ROI Score by Industry
ALIREAZ's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Fashion and Beauty industry customers.
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ALIREAZ Customer Satisfaction (CSAT)
ALIREAZ Customer Satisfaction (CSAT) Score
90 / 100
ALIREAZ has an overall Customer Satisfaction score of 90 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
63%
Satisfied
27%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into ALIREAZ Customer Satisfaction
ALIREAZ's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers from the Fashion and Beauty industry.
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Ranked ALIREAZ Customer Satisfaction the Highest
Ranked ALIREAZ Customer Satisfaction the Lowest
ALIREAZ Customer Satisfaction Score by Gender
Female customers rated ALIREAZ's Customer Satisfaction score 11 points higher than Male customers.
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84 / 100
MaleVery Satisfied | 58% | |
|---|---|---|
Satisfied | 26% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
95 / 100
FemaleVery Satisfied | 62% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
ALIREAZ Customer Satisfaction Score by Ethnicity
CSAT according to Hispanic or Latino
ALIREAZ's Customer Satisfaction (CSAT) score was rated 92% according to Hispanic or Latino users and customers.
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92 / 100
Very Satisfied
67%
Satisfied
25%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to African American/Black
ALIREAZ's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.
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100 / 100
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
ALIREAZ's Customer Satisfaction (CSAT) score was rated 94% according to Asian or Pacific Islander users and customers.
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94 / 100
Very Satisfied
59%
Satisfied
35%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Native American
ALIREAZ's Customer Satisfaction (CSAT) score was rated 83% according to Native American users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of ALIREAZ.
83 / 100
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
0%
Very Dissatisfied
0%
ALIREAZ Customer Satisfaction Score by Age
ALIREAZ's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of ALIREAZ.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 71% | |||||||||||||||
| 26-30 | 92% | |||||||||||||||
| 31-35 | 87% | |||||||||||||||
| 36-40 | 100% | |||||||||||||||
| 41-45 | 100% |
ALIREAZ Customer Satisfaction Score by Usage
ALIREAZ's Customer Satisfaction score was rated the highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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ALIREAZ Customer Satisfaction Score by Industry
ALIREAZ's Customer Satisfaction score was rated the highest by Arts and Entertainment industry customers, and the lowest by Fashion and Beauty industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "ALIREAZ Customer Satisfaction Score by Industry",
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"bars": [
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"label": "Fashion and Beauty",
"groupId": 497,
"score": 60,
"stars": 0,
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"scoreClassName": "",
"scoreLabel": 60
},
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"label": "Arts and Entertainment",
"groupId": 499,
"score": 100,
"stars": 0,
"csatScore": 100,
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"scoreClassName": "max",
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},
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"label": "Marketing, Advertising and Research",
"groupId": 535,
"score": 94,
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"scoreClassName": "",
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]
}ALIREAZ Customer Service
4.5/5
ALIREAZ has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About ALIREAZ's Customer Service
Website
https://www.alireaz.com/
Quick Insights into ALIREAZ Customer Service
ALIREAZ's Customer Service score was rated highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and rated lowest by customers from the Fashion and Beauty industry.
Sign Up to unlock insights into how customers have ranked ALIREAZ's Customer Service score.
Ranked ALIREAZ Customer Service the Highest
Ranked ALIREAZ Customer Service the Lowest
ALIREAZ Customer Service Score by Gender
ALIREAZ's Customer Service score was rated 4.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of ALIREAZ.
Male
4.5/5
Female
4.5/5
ALIREAZ Customer Service Score by Ethnicity
ALIREAZ's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of ALIREAZ.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Hispanic or Latino 4.5 | Hispanic or Latino | 4.5 |
African American/Black 4.4 | African American/Black | 4.4 |
Asian or Pacific Islander 4.6 | Asian or Pacific Islander | 4.6 |
Native American 4.5 | Native American | 4.5 |
ALIREAZ Customer Service Score by Age
ALIREAZ's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of ALIREAZ.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 4.4 | 26-30 | 4.4 |
31-35 4.2 | 31-35 | 4.2 |
36-40 4.6 | 36-40 | 4.6 |
41-45 4.8 | 41-45 | 4.8 |
ALIREAZ Customer Service Score by Usage
ALIREAZ's Customer Service score was rated the highest by customers who have used ALIREAZ's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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ALIREAZ Customer Service Score by Industry
ALIREAZ's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Fashion and Beauty industry customers.
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ALIREAZ as an Employer
Consumer vs. Employees
ALIREAZ scored a 93 for Net Promoter Score and a 91 for Employee Net Promoter Score. NPS gauges how likely a customer of ALIREAZ would recommend the brand to a friend. ENPS measures how likely ALIREAZ employees would recommend working at ALIREAZ to a friend.
Net Promoter Score
93
NPS Score
| 95% | Promoters |
|---|---|
| 3% | Passive |
| 2% | Detractors |
Employee Net Promoter Score
91
eNPS Score
| 91% | Promoters |
|---|---|
| 9% | Passive |
| 0% | Detractors |
