100
NPS
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All American Entertainment
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About All American Entertainment's Brand
Full-service Speaker & Celebrity Booking Agency
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.1/5
Customer Service
All American Entertainment NPS
All American Entertainment's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether All American Entertainment's customers would recommend using the product based on a scale of -100 to 100.
All American Entertainment Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
All American Entertainment NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
Aug 2021 100 | Aug 2021 | 100 |
Sep 2023 100 | Sep 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
All American Entertainment Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of All American Entertainment users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
All American Entertainment Product Quality
4.1/5
All American Entertainment has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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All American Entertainment Product Information
All American Entertainment’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Events Services
All American Entertainment Pricing
All American Entertainment ROI & Value For Money
4.1/5
All American Entertainment has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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All American Entertainment Customer Satisfaction (CSAT)
All American Entertainment Customer Satisfaction (CSAT) Score
100 / 100
All American Entertainment has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
All American Entertainment Customer Service
4.1/5
All American Entertainment has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock All American Entertainment's overall Customer Service score rated by its users and customers.
About All American Entertainment's Customer Service
Address
5790 Fayetteville Road, Suite 200, Durham, NC 27713
Website
http://www.allamericanspeakers.com
Phone Number
(919) 403-7004
All American Entertainment's Social Links
All American Entertainment as an Employer
4.7/5
All American Entertainment has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of All American Entertainment
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
All American Entertainment scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of All American Entertainment would recommend the brand to a friend. ENPS measures how likely All American Entertainment employees would recommend working at All American Entertainment to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
