Team work is on point
Knowledgeable and willing to help
They're friendly and personable. I feel that I can approach them with anything and they'd listen and help.
Review from Customer Support Dept
They keep it very fun.
Review from Customer Support Dept
They actually care about you.
Review from Customer Support Dept
Their ability to adapt to a rapidly changing environment.
Review from Customer Support Dept
They are all very knowledgeable.
Basically treating the customers better and the companies they have need to have better systems for the employees to work.
Communication and not just standing around just gossiping to your coworkers
They need to get better at providing accurate information
Review from Customer Support Dept
Boosting moral, raises and bonuses
Review from Customer Support Dept
confidence in their abilities and listening to what employees are trying to say
Having correct information so we can handle calls