American Freight Furniture and Mattress Employee Reviews
Out of 44 American Freight Furniture and Mattress employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping American Freight Furniture and Mattress improve their work culture. The Sales team, with 33% positive reviews, reports the best experience at American Freight Furniture and Mattress compared to all other departments at the company. The Operations team offered the most constructive feedback, with 80% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
My manager who was one of the targets of the discrimination was one of the best managers I have ever worked for
They did their job and keep the customer happy when delivering the product. I do get help finding things now it's a problem with doing it with my manager since the warehouse does not want to do it.
We all work together. When someone doesn’t know something, there’s always a helper there to make that person understand.
What does the leadership team need to get better at?
Having open communication with their team and enforce leadership training on a regular basis. Allow employees to confidentially rate their manager.
Answer team member question about important situation
Review from Operations Dept
Everything they're firing old managers that they paid 7 dollars an hour ... instead of giving them raises
Review from Sales Dept
What is the best part about your compensation package?
Medical insurance and employee discount
Review from Operations Dept
Having the services available when I start
I like the fact I get multiple vacations throughout the year or when needed. The boss is very lenient about that.
Why do you feel undervalued and what would make you feel better about your compensation?
More then normal was taken out of my paycheck
They fired me. And several other managers
Review from Sales Dept
Change the pay back to how it was, and change insurance benefits back. Now it's double than what our old premiums were, and the benefits are worse. When an employee is very sick give them the time they need to recover rather than giving them 100s of things to do. Pay people correctly.
Review from Sales Dept
What are some of the best things about your team?
Company had amazing staff in sales warehouse and delivery but the management is very poor
Freindly and we get along
We all get along great together
My team was pretty fantastic. I was over about 100 employees, and my problems was not with them. It was with the horrible leadership.
Review from Sales Dept
Again, we work together and everyone knows their role. We help each other with whatever we can.
What do your coworkers need to improve and how could you work together better?
Team work, communication skills, work ethic
If they would do there jobs correctly an stop putting it all on two ppl
Review from Operations Dept
A lot of things to do
Review from Operations Dept
First we need to have meetings and work should be distributed fairly. I lost my finger while on the job and they wouldn't help me with anything. I didn't get compensation or anything...I was forced to come back to work and no modifications made that were equivalent to my position.
Field employees are fine and they work their buttons off. Anyone up in the corporate office are just dictators, and keyboard warriors. Expect 1 million emails, and to work on your very little time at home. I was on the road 5 days a week staying in hotels away from my family.
Review from Sales Dept
What is most positive about the culture and environment at your company?
When given a task, for the most part, you are allowed to perform your duties without excessive supervision and micro-management.
We’re allowed to be ourselves and represent our culture right inside the store.
What needs to change to make the company culture better?
Leadership, Delivery appointment, Communication, more drivers, and safely equipment to do the job of delivery.
Better logistics on furniture delivery to stores. Better pay, and traveling benefits I put 30000 miles on my personal vehicle in 6 months traveling through 4 states to get to my stores. For what I was doing my take home pay was horrible. It would've been worth it if you didn't cut all regionals pay.
Review from Sales Dept
What did you like most about the interview process?
I liked it I knew dale
New process is not good, but the old one was.
Review from Sales Dept
What would you improve about your company's interview process?
Interview process was improved, but not implemented to store managers. Better training, and a slideshow will not cut ut.
Review from Sales Dept
What makes you most happy at work?
The customer and the furniture warrantys as well as schedule
Most of the Co workers and assistant manager are helpful. Most customers are pleasant and very nice to help
Review from Sales Dept
Selling to customers know there getting the best
Being able to work with my close friend and have a good relationship with my manager.
What's going wrong and how can it be improved?
Trying to contact payroll and them pick the phone up
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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