American Freight Furniture and Mattress Employee Reviews
Out of 44 American Freight Furniture and Mattress employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping American Freight Furniture and Mattress improve their work culture. The Operations team, with 20% positive reviews, reports the best experience at American Freight Furniture and Mattress compared to all other departments at the company.
What does the leadership team need to get better at?
Having open communication with their team and enforce leadership training on a regular basis. Allow employees to confidentially rate their manager.
Answer team member question about important situation
Review from Operations Dept
Everything they're firing old managers that they paid 7 dollars an hour ... instead of giving them raises
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
More then normal was taken out of my paycheck
They fired me. And several other managers
Review from Sales Dept
Change the pay back to how it was, and change insurance benefits back. Now it's double than what our old premiums were, and the benefits are worse. When an employee is very sick give them the time they need to recover rather than giving them 100s of things to do. Pay people correctly.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Team work, communication skills, work ethic
If they would do there jobs correctly an stop putting it all on two ppl
Review from Operations Dept
A lot of things to do
Review from Operations Dept
First we need to have meetings and work should be distributed fairly. I lost my finger while on the job and they wouldn't help me with anything. I didn't get compensation or anything...I was forced to come back to work and no modifications made that were equivalent to my position.
Field employees are fine and they work their buttons off. Anyone up in the corporate office are just dictators, and keyboard warriors. Expect 1 million emails, and to work on your very little time at home. I was on the road 5 days a week staying in hotels away from my family.
Review from Sales Dept
What needs to change to make the company culture better?
Leadership, Delivery appointment, Communication, more drivers, and safely equipment to do the job of delivery.
Better logistics on furniture delivery to stores. Better pay, and traveling benefits I put 30000 miles on my personal vehicle in 6 months traveling through 4 states to get to my stores. For what I was doing my take home pay was horrible. It would've been worth it if you didn't cut all regionals pay.
Review from Sales Dept
What would you improve about your company's interview process?
Interview process was improved, but not implemented to store managers. Better training, and a slideshow will not cut ut.
Review from Sales Dept
What's going wrong and how can it be improved?
Trying to contact payroll and them pick the phone up
Review from Operations Dept
What would you most like to see improved at your company?
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