Working At American Home Shield - Ask a Question | Comparably
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EMPLOYEE
PARTICIPANTS
36
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273

Q&A With American Home Shield Employees

American Home Shield employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at American Home Shield

More informed customer service reps

Service and care for their customers

To be completely honest, they seem like they intentionally deny legitimate claims with zero basis. They also offer a free re-key, but only if it supports your area. Who knows how few areas it supports, but didn't support mine.

The service side of things, particularly as it relates to its vendors. Too often AHS and the vendor has the consumer going bank and forth between the two of them in order to get straight answers.

Hold time to speak to a representative. Follow up and communication,

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Q&A With American Home Shield Employees

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Should I work at American Home Shield?

15% of American Home Shield employees would encourage their friends to become coworkers, whereas 12% are neutral and 73% would not recommend working at American Home Shield to their friends.

-58
eNPS Score
15%Promoters
12%Passive
73%Detractors

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