American Home Shield – improve customer service and accessibility | Comparably
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American Home Shield – improve customer service and accessibility

American Home Shield
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EMPLOYEE
PARTICIPANTS
36
TOTAL
RATINGS
273

improve customer service and accessibility

Other Employee Reviews for American Home Shield

What does the leadership team need to get better at?

Money & profits have a hire priority than customer service & satisfaction.

Leadership review
Briefly describe your overall experience at your company

i love the people that are here.

Briefly describe your overall experience at your company

Fantastic experience...great company with significant upside in the future!

Briefly describe your overall experience at your company

seem to be overwoked with high expectations but we have fun and i enjoy my coworkers

What can this brand most improve?

The service providers & AHS contact staff are terrible. Two months of reporting that provider indicated they were interested in doing the work. No resolution, follow-up, and/or interest in putting the client first. AHS needed to refocus on the customer.

Read Reviews by Category

All (152 reviews)
Leadership (6 reviews)
Compensation (4 reviews)
Team (4 reviews)
Environment (3 reviews)
Outlook (3 reviews)

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