American Water Works – Billing errors on American water and customer service is not helpful and have a i dont care attitude. 4 months ago American determined an error on their meter and ive had incorrect billing since. They give the standard it must be a leak in your hone and/or a toilet running. Its pathetic!

American Water provides water and wastewater utility services. read more

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Billing errors on American water and customer service is not helpful and have a i dont care attitude. 4 months ago American determined an error on their meter and ive had incorrect billing since. They give the standard it must be a leak in your hone and/or a toilet running. Its pathetic!

What are some of the best things about your team?

Trustworthy and helpful. Easy to work with.
Team review

Briefly describe your overall experience at your company

good career - a lot of opportunities to grow if you want to.

Why do you feel undervalued and what would make you feel better about your compensation?

compensation is never evaluated for increases only for executives
Compensation review

What is the best part about your compensation package?

Overall a solid compensation package
Compensation review

What can this brand most improve?

Stop asking for rate increases while paying executives astronomical salaries.

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