78
out of 100
American Water Works Claimed Company
American Water provides water and wastewater utility services. read more
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American Water Works Competitors
American Water Works competitors include PSEG, Los Angeles Department of Water and Power and Aqua America. American Water Works ranks 1st in Gender Score on Comparably vs its competitors. See below how American Water Works compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
1st
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See American Water Works Culture vs Competitors:
- 1st
PSEG75 / 100 - 2nd
Los Angeles Department of Water and Power75 / 100 - 3rdAmerican Water Works64 / 100
- 4th
Aqua America64 / 100
American Water Works Competitors at a Glance
CEO Ratings Comparison
American Water Works' CEO Score Ranks 2nd
46 Employees at American Water Works rate Susan Story a 71 out of 100, which ranks them 2nd below PSEG's CEO,Ralph Izzo. Last rating was a month ago.
- 1st
Ralph IzzoPSEG71 Employees at PSEG rate Ralph Izzo a 78 out of 100, which ranks them 1st out of American Water Works' competitors. Last rating was a month ago.
- 3rd
Marcie EdwardsLos Angeles Department of Water and Power69out of 10010 Employees at Los Angeles Department of Water and Power rate Marcie Edwards a 69 out of 100, which ranks them 3rd out of American Water Works' competitors. Last rating was months ago.
- 4th
Christopher FranklinAqua America60out of 10024 Employees at Aqua America rate Christopher Franklin a 60 out of 100, which ranks them 4th out of American Water Works' competitors. Last rating was months ago.
Product Quality Score Comparison
American Water Works Ranks 2nd in Product Quality Score
43 Customers rate American Water Works' Product Quality Score a 3.1/5, which ranks it 2nd against its competitors, below PSEG.
NPS Comparison
American Water Works Ranks 2nd in Net Promoter Score
49 Customers rate American Water Works' Net Promoter Score a -37, which ranks it 2nd against its competitors, below PSEG. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend American Water Works to a friend?”.
Pricing Score Comparison
American Water Works Ranks 2nd in Pricing Score
40 Customers rate American Water Works' Pricing Score a 2.7/5, which ranks it 2nd against its competitors, below PSEG.
Customer Service Comparison
American Water Works Ranks 2nd in Customer Service
38 Customers rate American Water Works' Customer Service a 2.9/5, which ranks it 2nd against its competitors, below PSEG.
Overall Culture Score Comparison
American Water Works Ranks 3rd in Overall Culture Score
65 Employees rate American Water Works' Overall Culture a 64/100, which ranks it 3rd against its competitors, below Los Angeles Department of Water and Power. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
American Water Works Ranks 3rd in Employee Net Promoter Score
49 Employees rate American Water Works' Employee Net Promoter Score a -8, which ranks it 3rd against its competitors, below Los Angeles Department of Water and Power. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at American Water Works to a friend?”.
Gender Score Comparison
American Water Works Ranks 1st in Gender Score
3 Employees rate American Water Works' Gender Score a 53/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at American Water Works.
Diversity Score Comparison
Not Enough Ratings To Rank American Water Works
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