American Water Works Claimed Company

EMPLOYEE PARTICIPANTS: 68

TOTAL RATINGS: 590

PSEG

EMPLOYEE PARTICIPANTS: 119

TOTAL RATINGS: 738

American Water Works vs PSEG

Compare American Water Works versus PSEG for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 68 employees and customers of American Water Works and 119 employees and customers of PSEG.

American Water Works

American Water Works's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of American Water Works. Their current market cap is $28.40B.

PSEG

PSEG's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of PSEG. Their current market cap is $30.14B.

3.1/5

Product Quality

3.3/5

2.5/5

Pricing

3.2/5

2.8/5

Customer Service

3.3/5

-37

NPS Score

25%	Promoters
13%	Passive
62%	Detractors

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

Net Promoter Score
Winner by 37

See how American Water Works compares to its competitors

Los Angeles Department of Water and Power

Aqua America

AquaVenture Holdings

California Water Service

The York Water Company

Jacka Resources Limited

See how PSEG compares to its competitors

FirstEnergy

Engie

Puget Energy

REN-Redes Energeticas

National Grid (UK)

Working at American Water Works vs Working at PSEG

68 / 100

CEO Rating

Ralph Izzo

78 / 100

CEO Rating
Winner by 10%

American Water Works

American Water Works doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PSEG

Employees at PSEG rate their CEO, Ralph Izzo, 78/100. This score is 10% higher than the scores of American Water Works' CEO, Susan Story. Employees in the Operations and IT departments rate Ralph Izzo the highest.

CEO Score 68

CEO Score

CEO Score 78

Overall Culture 64

Overall Culture

Overall Culture 73

-13

eNPS

Gender Score 53

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score 70

Perk And Benefits 63

Perk And Benefits

Perk And Benefits 84

Professional Dev. 61

Professional Dev.

Professional Dev. 47

Overall Culture at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Overall Culture a 64/100.

/ 100

PSEG

Employees at PSEG rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

American Water Works
PSEG73

Employee Net Promoter Score at American Water Works vs PSEG

-13

eNPS

American Water Works

17 Promoters 33%

11 Passives 21%

24 Detractors 46%

eNPS

PSEG

38 Promoters 45%

20 Passives 24%

26 Detractors 31%

Employee Net Promoter Score
Winner by %

American Water Works
PSEG14

Gender Score at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Gender Score a 53/100.

Gender Score
Winner

/ 100

PSEG

PSEG doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

American Water Works52

Diversity Score at American Water Works vs PSEG

Not enough ratings

American Water Works

American Water Works doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PSEG

Employees at PSEG rate their Diversity Score a /100, with IT as the department that rate their experience the highest.

Diversity Score
Winner

PSEG70

Perk and Benefits Score at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Perk and Benefits Score a 63/100.

/ 100

PSEG

Employees at PSEG rate their Perk and Benefits Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

American Water Works
PSEG86

Professional Development Score at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Professional Development Score a 61/100.

Professional Development Score
Winner by 14%

/ 100

PSEG

Employees at PSEG rate their Professional Development Score a /100.

American Water Works
PSEG40

Leadership Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Leadership Culture Ratings vs PSEG Ratings based on looking at 312 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your executive team?".

American Water Works
PSEG74

Compensation Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Compensation Culture Ratings vs PSEG Ratings based on looking at 175 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

American Water Works
PSEG79

Team Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Team Culture Ratings vs PSEG Ratings based on looking at 146 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

American Water Works
PSEG79

Environment Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Environment Culture Ratings vs PSEG Ratings based on looking at 145 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

American Water Works
PSEG68

Sentiment Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Sentiment Culture Ratings vs PSEG Ratings based on looking at 263 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

American Water Works
PSEG73