American Water Works Claimed Company

EMPLOYEE PARTICIPANTS: 65

TOTAL RATINGS: 542

PSEG

EMPLOYEE PARTICIPANTS: 112

TOTAL RATINGS: 696

American Water Works vs PSEG

Compare American Water Works versus PSEG for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 65 employees and customers of American Water Works and 112 employees and customers of PSEG.

American Water Works

American Water Works's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of American Water Works. Their current market cap is $28.40B.

PSEG

PSEG's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of PSEG. Their current market cap is $30.14B.

3.1/5

Product Quality

3.3/5

2.7/5

Pricing

3.2/5

2.9/5

Customer Service

3.3/5

-37

NPS Score

24%	Promoters
15%	Passive
61%	Detractors

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

Net Promoter Score
Winner by 37

See how American Water Works compares to its competitors

Los Angeles Department of Water and Power

Aqua America

AquaVenture Holdings

California Water Service

The York Water Company

Jacka Resources Limited

Working at American Water Works vs Working at PSEG

71 / 100

CEO Rating

Ralph Izzo

78 / 100

CEO Rating
Winner by 7%

American Water Works

American Water Works doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

PSEG

Employees at PSEG rate their CEO, Ralph Izzo, 78/100. This score is 7% higher than the scores of American Water Works' CEO, Susan Story. Employees in the Operations and IT departments rate Ralph Izzo the highest.

CEO Score 71

CEO Score

CEO Score 78

Overall Culture 64

Overall Culture

Overall Culture 75

-8

eNPS

Gender Score 53

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score 70

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 84

Professional Dev. 54

Professional Dev.

Professional Dev. 62

Overall Culture at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Overall Culture a 64/100.

/ 100

PSEG

Employees at PSEG rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

American Water Works64
PSEG

Employee Net Promoter Score at American Water Works vs PSEG

-8

eNPS

American Water Works

17 Promoters 35%

11 Passives 22%

21 Detractors 43%

eNPS

PSEG

37 Promoters 47%

20 Passives 25%

22 Detractors 28%

Employee Net Promoter Score
Winner by %

American Water Works-9
PSEG18

Gender Score at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Gender Score a 53/100.

Gender Score
Winner

/ 100

PSEG

PSEG doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

American Water Works52

Diversity Score at American Water Works vs PSEG

Not enough ratings

American Water Works

American Water Works doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

PSEG

Employees at PSEG rate their Diversity Score a /100, with IT as the department that rate their experience the highest.

Diversity Score
Winner

PSEG70

Perk and Benefits Score at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Perk and Benefits Score a 67/100.

/ 100

PSEG

Employees at PSEG rate their Perk and Benefits Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

American Water Works
PSEG85

Professional Development Score at American Water Works vs PSEG

/ 100

American Water Works

Employees at American Water Works rate their Professional Development Score a 54/100.

/ 100

PSEG

Employees at PSEG rate their Professional Development Score a /100.

Professional Development Score
Winner by 8%

American Water Works
PSEG60

Leadership Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Leadership Culture Ratings vs PSEG Ratings based on looking at 294 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do you approve of the job your executive team is doing at your company?".

American Water Works66
PSEG75

Compensation Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Compensation Culture Ratings vs PSEG Ratings based on looking at 166 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

American Water Works
PSEG80

Team Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Team Culture Ratings vs PSEG Ratings based on looking at 137 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

American Water Works
PSEG81

Environment Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Environment Culture Ratings vs PSEG Ratings based on looking at 136 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

American Water Works64
PSEG

Sentiment Culture Ratings vs PSEG

American Water Works rates % lower than PSEG on Sentiment Culture Ratings vs PSEG Ratings based on looking at 247 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How confident are you about the future success of your company?".

American Water Works67
PSEG