American Water Works Employee Reviews
Out of 49 American Water Works employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping American Water Works improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Direct management is knowledgeable and competent. Beyond that, leadership demonstrates no particular investment in the people doing the work.
They need to help or emergency then we can fix it quick or special order parts for Wastewater Treatment Plant , Water Treatment Plant , Water main , Sewer Lift stations and etc.
Always encouraging and positive engery
nothing, they do "town halls" we get to submit questions, but they do not get answered. poor communication
Always give only positive reinforcement
What does the leadership team need to get better at?
There aren't any Leadership reviews of American Water Works yet.
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What is the best part about your compensation package?
Pay is competitive and fair for the work involved.
Better than any other company
Overall a solid compensation package
Very generous Health Insurance plan.
Why do you feel undervalued and what would make you feel better about your compensation?
largest water utility....most been here over 20 years, just now making $20 a hour
compensation is never evaluated for increases only for executives
What are some of the best things about your team?
Competent, pleasant people who are good at their jobs.
The people I work with day to day are genuinely good and make the job worthwhile.
training and teach them to right job and repair or replace its.
Again, a team, everyone on the team is always ready to help in anyway
Everyone is helpful to their team
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of American Water Works yet.
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What is most positive about the culture and environment at your company?
Low stress and predictable. Coworkers are pleasant and professional.
Low stress environment, average in most respects. The work is steady and predictable.
AW includes with great emphasis on culture awareness and we have an environment that is enjoyable to work in
Always open to suggestions ffrom anyone
Make sure to make plan with permit then replace or repair its.
What needs to change to make the company culture better?
internal communications department is run by a very negative senior director who bullies employees Look at the turnover in dapartment
What did you like most about the interview process?
The interview process was straightforward and professional.
What would you improve about your company's interview process?
People are pre-selected for jobs
What makes you most happy at work?
Compensation is fair and there is reasonable flexibility in the role.
A reliable salary and consistent pay.
To know I will get off at the same time everyday
Our purpose in delivering life sustaining water and our continuous improvement.
I love this job and need TEAMWORK !
What's going wrong and how can it be improved?
The culture And the safety of the parking garage
What do you like best about your company?
New challenges but not working with my manager because I am publicly shamed
What would you most like to see improved at your company?
The internal communications director bullies Employees and has for years. I’d like to see her